how do I remove the strikethrough on deleted items?

G

Guest

I know this can be done as I did it on my own setup but now my friend just
installed Outlook 2003 and the default setup is set to put a strikethrough on
the deleted items rather than send to the deleted items folder. I just forgot
how to fix it. Even when you move to the deleted items folder, the messages
stay in your inbox with a strikethrough on them. HELP
 
P

Patrick Schmid

You are using an IMAP account. For IMAP, emails are never moved to the
deleted items folder, but rather marked as deleted (the strikethrough).
To permanently delete the emails from a folder, you need to use the
purge command in Edit.
If you don't want the emails shown with the strikethrough, you need to
change the view. In View, Current View (might be in the Arrange By
menu), select one that says "hide messages marked for deletion".

Patrick Schmid
 

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