How do I remove a virus that attaches to photos in Outlook Expres

[Guest]

When i send photographs to friends and family through email (Outlook Express)
they cant open the attachments because of a virus message or warning. Where
should I look to clean this up. I can recieve photos and attachments, I just
cant send them along. thanks, Gordon

 

[John Blessing]

This newsgroup is for Outlook, not Outlook Express, which a completely
different program.

Find an Outlook Express newsgroup and don't fail to mention exactly what
message/warning is displayed.

However.... wouldn't common sense suggest you look at anti-virus software?

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John Blessing

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[Diane Poremsky]

what file type are the photos and what program do the recipients use for
email?

 

[Guest]

thanks for the response, they are in MY Documents and are photos from
software from Canon called Zoom Viewer and are regular Jpeg.

 

[Diane Poremsky]

I'm guessing they are using OE and its blocking all attachments. They need
to look in their tools, options and uncheck the option to block images -
unfortunately I can't pinpoint the exact place to look as I don't have OE on
this system. In Windows Live Mail, it’s the security tab on the Tools,
Email security dialog - so if there is a security tab in OE, that would be
the first place to look.

 

[Brian Tillman]

I'm guessing they are using OE and its blocking all attachments. They
need to look in their tools, options and uncheck the option to block
images - unfortunately I can't pinpoint the exact place to look as I
don't have OE on this system.

Tools>Options>Security is the location for the option you describe.