How do I identify "Unsupporteds device"?


D

Derek Nicholson

Recently I had to re-format my HD and re-install WindowsXP and all my
hardware plus software.
I now see an entry in my Device Manager "Other Devices/Unsupported Device";
when I uninstall the driver the entry disappears.
However, during the re-booting sequence there is no indication that a new
hardware/device has been found but the "Other Devices" entry is again seen
in the Device Manager. Otherwise the computer and hardware appear to
operating normally.
Is there anyway to identify the culprit device without diving into the
computer and removing all the plug-in cards?
Derek
 
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R

R. McCarty

Sometimes these "Other Devices" are motherboard related. A
newer Intel motherboard will have an SMS Bus controller that is
unknown to Windows XP' device ID enumerator.

You should check that your install has the correct Chipset driver
installed. For Via, it is called the Hyperion driver. It can be found
at http://www.viaarena.com/?PageID=2
The Intel driver is available at
http://downloadfinder.intel.com/scripts-df-external/Filter_Results.aspx?strOSs=44&strTypes=DRV,ARC&ProductID=816&OSFullName=Windows* XP Professional

It could also be a motherboard component (LAN, Audio,etc) that
is enabled in your BIOS, but no driver is available.
 
D

Derek Nicholson

I am beginning to believe that your evaluation is correct, I have removed,
in turn all PCI Cards, but the problem persists.
I have tried with the Unsupported Device driver enabled and disabled, there
is no apparent change, the computer appears to operating normally.
My problem is still "how to identify the offending component", is there not
a relevant boot log etc. which will point me in the right direction?
Derek

: Sometimes these "Other Devices" are motherboard related. A
: newer Intel motherboard will have an SMS Bus controller that is
: unknown to Windows XP' device ID enumerator.
:
: You should check that your install has the correct Chipset driver
: installed. For Via, it is called the Hyperion driver. It can be found
: at http://www.viaarena.com/?PageID=2
: The Intel driver is available at
:
http://downloadfinder.intel.com/scripts-df-external/Filter_Results.aspx?strOSs=44&strTypes=DRV,ARC&ProductID=816&OSFullName=Windows* XP Professional
:
: It could also be a motherboard component (LAN, Audio,etc) that
: is enabled in your BIOS, but no driver is available.
:
: : > Recently I had to re-format my HD and re-install WindowsXP and all my
: > hardware plus software.
: > I now see an entry in my Device Manager "Other Devices/Unsupported
: Device";
: > when I uninstall the driver the entry disappears.
: > However, during the re-booting sequence there is no indication that a
new
: > hardware/device has been found but the "Other Devices" entry is again
seen
: > in the Device Manager. Otherwise the computer and hardware appear to
: > operating normally.
: > Is there anyway to identify the culprit device without diving into the
: > computer and removing all the plug-in cards?
: > Derek
: >
: >
:
:
 
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D

Derek Nicholson

I think that I may have found the problem, Microsoft Knowledge Base
Article - 811152 refers.
Derek

: Sometimes these "Other Devices" are motherboard related. A
: newer Intel motherboard will have an SMS Bus controller that is
: unknown to Windows XP' device ID enumerator.
:
: You should check that your install has the correct Chipset driver
: installed. For Via, it is called the Hyperion driver. It can be found
: at http://www.viaarena.com/?PageID=2
: The Intel driver is available at
:
http://downloadfinder.intel.com/scripts-df-external/Filter_Results.aspx?strOSs=44&strTypes=DRV,ARC&ProductID=816&OSFullName=Windows* XP Professional
:
: It could also be a motherboard component (LAN, Audio,etc) that
: is enabled in your BIOS, but no driver is available.
:
: : > Recently I had to re-format my HD and re-install WindowsXP and all my
: > hardware plus software.
: > I now see an entry in my Device Manager "Other Devices/Unsupported
: Device";
: > when I uninstall the driver the entry disappears.
: > However, during the re-booting sequence there is no indication that a
new
: > hardware/device has been found but the "Other Devices" entry is again
seen
: > in the Device Manager. Otherwise the computer and hardware appear to
: > operating normally.
: > Is there anyway to identify the culprit device without diving into the
: > computer and removing all the plug-in cards?
: > Derek
: >
: >
:
:
 

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