How do I get thumbnails to display jpegs?

[tross]

I'm working on my dad's laptop. He is using it to edit
digital photos. For some reason it doesn't display the
images anymore when set to thumbnail setting. Now when a
file of photos is opened and it is on thumbnail setting
it just shows an insignia of the program that is
configured to open the file. I tried changing the
programs but all that changes is the insignia that is
displayed and the files still don't show the thumbnails.
I can still open the jpegs but this is not time effective
way of scaning the images.

TIA Tross

 

[Lanwench [MVP - Exchange]]

See if http://support.microsoft.com/default.aspx?scid=kb;en-us;243401 helps.