Hi Rhonda,
regarding your post:
--------------------
| From: "rhonda" <
[email protected]>
| Subject: how do i get rid of the admin. name
| Date: Mon, 12 Jan 2004 18:24:36 -0800
|
| i mistakenly added a new name under the administrator
| now all my emails are in the wrong name i can't get my
| address book. how do i fix this thanks
|
If you have created a new user which is also an Administrator and you are
logging in with that user name, this could impair your ability to
see/access your previous email/address book. This could happen because your
address book was part of the old user profile. The new user account uses a
seperate profile and keeps it's data files seperate.
Unless there is something wrong with the old/original user account you
should still be able to log off and then log into Windows XP using the
old/original user, and then accessing the data/email/addresses in that
profile. Have you tried logging in with the old user account?
To go much further in troubleshooting this we'll need more information.
Q1: Which email program do you use? <MSN, Outlook or Outlook Express>?
Q2: which account do you log in with and are you able to log in with the
old account(s)?
Q3: Do you see an error message when attempting to use your Address Book?
Let me know what you see.
=========
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http://www.microsoft.com/windowsxp/security/default.asp
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http://www.microsoft.com/windows2000/security/default.asp
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=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)