How Do I Fix Script Errors?

[Candy]

When I get emails from a certain person in this email group I belong to, I
get script errors like the following. How do I fix it so I don't get these
errors when I get emails from this person?

An error has occurred in the script on this page.
Line: 92
Char: 1
Error: 'SymRealWinOpen' is undefined
Code: 0
URL: mhtml:mid://00000555/

An error has occurred in the script on this page.
Line: 32
Char: 1
Error: 'SymRealWinOpen' is undefined
Code: 0
URL: mhtml:mid://00000557/

Candy

 

[Frank Saunders, MS-MVP, IE/OE]

Turn off email scanning in your anti-virus. It provides no added
protection.
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
From
http://service1.symantec.com/SUPPOR...nDocument&src=tr&Highlight=0,email,protection

"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml
and
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/1999092910223606?Open
and
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2000020716064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Sandi - Microsoft MVP]

Hi Frank,

I'm afraid that your expedient.com link is the only one that is working.
Symantec have been fiddling with their knowledgebase again.

--
Hyperlinks are used to ensure advice remains current
Visit the Internet Explorer Online Community:
http://www.microsoft.com/windows/ie/community/default.mspx
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/

 

[Frank Saunders, MS-MVP, IE/OE]

Yeah. I took the others out this morning.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Candy]

Thank you for your thorough and informative answer. How do I "set to scan
files as they are created or downloaded"?
Candy

 

[Frank Saunders, MS-MVP, IE/OE]

That depends on which anti-virus you are using. Generally, if its icon
appears in the notification area (systray) then it is scanning every file
you try to open or save.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/