How do I fix array index out of bound erro..

[Guest]

I am now able to access my Business account contacts. It keeps telling custom
forms not available, contact adminstrator. Further attempted access causes
"array index out of bound" error.

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.

 

[Luther]

Outlook 2003, and earlier, has a "forms cache" bug. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced
Options | Custom Forms, then click Manage Forms, then Clear Cache. If
simply clearing the cache doesn't fix the issue, try the other steps
detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service
Pack 1, so you should also install Office 2003 Service Pack 1 as well
as BCM SP1.

 

[Luther]

Sorry to step ahead of you there, Sue. I guess the Google newsgroup
could refresh itself more frequently...