How do I delete "Personal Folders" in Outlook 2003?


John TCI

I have 8 perfectly operating accounts in Outlook 2003 (3 Gmail IMAP, 3
Hotmail HTTP and 2 POP/SMTP accounts).

However. in my "All Mail Folders"I also have an additional and unused
"Personal Folders" which I wish to delete.

When I left click on it I get the error message:

"The set of folders could not be opened".

This error usually appears if the OST or PST file you are using is:


Protected with file permissions

On a share on a server and the network is down


To correct this problem, store the OST or PST file on the local computer.

You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity.

More information about this error message online.

However, clicking on this latter hyperlink brings up, "Currently there are
no Office Assistance articles available for this error message".

The folders are not connected to any of my PST files so scanpst.exe has
nothing to repair.

Right clicking offers the option to Close "Personal Folders" which brings up
the message: Create a new profile by double clicking the Maill Icon in
control panel, clicking Show Profiles, and then clicking ADD. After creating
the new profile, make it your default by selecting it, and then clicking
Always use this profile.

Pls advise how to delete it or close it




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