How do I delet an "EZP" box which keeps appearing on my Edit tool

[Guest]

When I go to save certain MS Word files, after saving them, a box appears
asking if I want to save the file to "EZ PHOTO". If you click on "Yes", there
is a message that the prgram can't be founf. If you click on either "No" or
cancel, the next time you go into the file, there is an "EZP" tool in the
upper left "Edit" toolbar. And next time you have two, and then three.
Finally, all you have in your edit toolbar is a bunch of boxes that say
"EZP". The only way to clear all the mess is to reset the
toolbar...unfortunately, you start all over again. This started about a month
ago. I have no such program called EZP

 

[Suzanne S. Barnhill]

Somewhere on your computer you have the EZ-Photo application (probably
installed by a scanner or other hardware). This software adds an add-in to
Word's Startup folder, and the add-in adds the button(s) to your toolbar.

Unfortunately, the add-in was written for Word 95 and doesn't function
properly with later versions, so you need to remove it. Once you've done
this, you can remove any and all EZP buttons from Word using Tools |
Customize. The files you're looking for (to delete) are Ezpwll32.wll,
Ezphoto.wll, Ezpwll.wll, and Ezpwll16.wll. You'll need to display Hidden and
System files in order to find these using Windows Find/Search.

For more on EZ-Photo, see "WD2000: Problems Caused By EZ-Photo 2.7 and
Earlier Versions [Q224727]." Note that it should *not* be necessary to
rename Normal.dot as this article suggests; this will remove all your
customizations, and the only reason I can see for doing it is to remove the
EZP buttons, which you can easily do yourself.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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