How do I add tracking information items no longer in Sent Items?

[Guest]

Hi,
I always send items with "Request Read Reciept" selected. But due to the
heavy volume of email, I then have to sort my Sent Items into different
folders. When the Read Reciept comes, the tracking info won't be applied to
items no longer in the Sent Items folder. How do I direct the Reciept to the
appropriate item?

 

[Brian Tillman]

I always send items with "Request Read Reciept" selected. But due to
the heavy volume of email, I then have to sort my Sent Items into
different folders. When the Read Reciept comes, the tracking info
won't be applied to items no longer in the Sent Items folder. How do
I direct the Reciept to the appropriate item?

I don't think you can. I believe tracking works in the Sent Items folder
only. However, you can move receipts to another folder with
Tools>Options>E-Mail Options>Tracking Options>After processing move receipts
to...