How Can i Stop the POP Up Messages, Please Help

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Guest

dear All,

i have in my network 25 users, all of them have winxp-SP1.

i have 5 users only they are always calling me and want to stop the POP UP
messages that appear in front of them.

i installed 3rd Party Software to stop the POP Up Messages, But its Not
working at all. and the same POP messages still appears .

is there any way to disable it , or prevent it.

Please Help
 
Yup, sounds like Adware. Usually comes from the net. MicroSoft now has their
own Spyware program. Software is by GIANT and it works great! You can
download it FREE from the XP download page. I've used other spyware software
in the past and always had some type of annoying problem. The first time I
ran MicroSoft AntiSpyware it found, and removed, 23 spyware-adware programs
that My previous software could not find! Hope this helps. Scott.
 
Medo_in_Egypt said:
dear All,

i have in my network 25 users, all of them have winxp-SP1.

i have 5 users only they are always calling me and want to stop the POP UP
messages that appear in front of them.

i installed 3rd Party Software to stop the POP Up Messages, But its Not
working at all. and the same POP messages still appears .

is there any way to disable it , or prevent it.

Please Help


What specific kind of pop-ups are you seeing? There are at least
three varieties of pop-ups, and the solutions vary accordingly.

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the couple of
years, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you may well be open to other threats, such as the Blaster Worm that
swept across the Internet last year and the currently active Sasser
Worm. Install and use a decent, properly configured firewall.
(Merely disabling the messenger service, as some people recommend,
only hides the symptom, and does little or nothing to truly secure
your machine.) And ignoring or just "putting up with" the security
gap represented by these messages is particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is not the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/. Alternatively, you can upgrade your WinXP
to SP2, to install IE's pop-up blocker. Another alternative would be
to use another browser, such as Mozilla or Firefox, which has pop-up
blocking capabilities. (But I'd avoid Netscape; it carries too much
extraneous AOL garbage.)

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.

Additionally, manual removal instructions for the most common
varieties of scumware are available here:

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

More information and assistance is available at these sites:

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

The Parasite Fight
http://www.aumha.org/a/parasite.htm


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Karl said:
If the popups are on windows, disable Messenger in Services.


I realize that you're trying to help, and that such an intent is
commendable, but please don't post potentially harmful advice.

Merely disabling the messenger service, as you suggest, is a
dangerous "head in the sand" approach to computer security that leaves
the PC vulnerable to threats such as the W32.Blaster.Worm.

The real problem is _not_ the messenger service pop-ups; they're
actually providing a useful, if unintentional, service by acting as a
security alert. The true problem is the unsecured computer, and your
only advice, however well-intended, was to turn off the warnings. Was
this truly helpful?

Equivalent Scenario: You over-exert your shoulder at work or play,
causing bursitis. After weeks of annoying and sometimes excruciating
pain whenever you try to reach over your head, you go to a doctor and
say, while demonstrating the motion, "Doc, it hurts when I do this." The
doctor, being as helpful as you've been, replies, "Well, don't do that."

The only true way to secure the PC, short of disconnecting it from
the Internet, is to install and *properly* configure a firewall; just
installing one and letting it's default settings handle things is no
good. Unfortunately, this does require one to learn a little bit more
about using a computer than used to be necessary.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
whatever dude!

Bruce Chambers said:
What specific kind of pop-ups are you seeing? There are at least
three varieties of pop-ups, and the solutions vary accordingly.

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the couple of
years, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you may well be open to other threats, such as the Blaster Worm that
swept across the Internet last year and the currently active Sasser
Worm. Install and use a decent, properly configured firewall.
(Merely disabling the messenger service, as some people recommend,
only hides the symptom, and does little or nothing to truly secure
your machine.) And ignoring or just "putting up with" the security
gap represented by these messages is particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is not the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/. Alternatively, you can upgrade your WinXP
to SP2, to install IE's pop-up blocker. Another alternative would be
to use another browser, such as Mozilla or Firefox, which has pop-up
blocking capabilities. (But I'd avoid Netscape; it carries too much
extraneous AOL garbage.)

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.

Additionally, manual removal instructions for the most common
varieties of scumware are available here:

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

More information and assistance is available at these sites:

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

The Parasite Fight
http://www.aumha.org/a/parasite.htm


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Reminds me of the patient who went to the Dr.
"Doc., it hurts when I press here, here & there."
Diagnosis - broken finger - (Sorry, couldn't resist it)
 
Bruce said:
I realize that you're trying to help, and that such an intent is
commendable, but please don't post potentially harmful advice.

Merely disabling the messenger service, as you suggest, is a
dangerous "head in the sand" approach to computer security that leaves
the PC vulnerable to threats such as the W32.Blaster.Worm.
<snip>

Bruce,

Could you please qualify those 2 statements for me?

For as long as I can remember, Windows Messenger has always been a key
vulnerability in Windows.

I have never understood Microsoft's persistence in continuing to incorporate
such an old, insecure and unnecessary service. I always disable it, and
have never experienced any problems resulting from this practice. If
anything, NOT disabling Windows Messenger is often the reason some units get
hijacked.

Windows Messenger is also redundant for many users, as they tend to have
other IM apps anyway (MSN Messenger, ICQ, etc.). In addition to this,
recent versions of Outlook Express have attempted to make it "mandatory"
that Messenger runs with it, even when that service is disabled. (I
manually removed this headache from my OE. OE stills works perfectly and,
again, I have not regretted my action.)

I find your reference to acquiring the Blaster worm (as a result of
disabling Windows Messenger) particularly curious.

Can you explain your position on these?

- Brent
 
EXCUSE Me, but I NEVER suggessted turning off or disabling anything in any
way! I merely suggested a free MICROSOFT download that may be of some help!
 
Unsubscribe said:
Bruce,

Could you please qualify those 2 statements for me?

For as long as I can remember, Windows Messenger has always been a key
vulnerability in Windows.


Agreed. I view any instant messaging application as a potential
security hole, as well as an unnecessary drain on system resources and
the computer user's time. However, this has nothing to do with the
topic under discussion.

I have never understood Microsoft's persistence in continuing to incorporate
such an old, insecure and unnecessary service. I always disable it, and
have never experienced any problems resulting from this practice.


The messenger service is designed for, and still used in, the corporate
enterprise environment, primarily to enable servers and critical
workstations to alert system administrators about problems. Many
enterprise-level antivirus and backup applications, as two obvious
examples, make use of the messenger server and its associated Alerter
service.

If
anything, NOT disabling Windows Messenger is often the reason some units get
hijacked.

Windows Messenger is also redundant for many users, as they tend to have
other IM apps anyway (MSN Messenger, ICQ, etc.). In addition to this,
recent versions of Outlook Express have attempted to make it "mandatory"
that Messenger runs with it, even when that service is disabled. (I
manually removed this headache from my OE. OE stills works perfectly and,
again, I have not regretted my action.)


You're confusing the messenger service with the Windows Messenger
instant messaging application. They're two completely different things,
despite Microsoft's propensity for using similar names for different
products.

I find your reference to acquiring the Blaster worm (as a result of
disabling Windows Messenger) particularly curious.

My point was that doing nothing more than disabling the messenger
service to stop the pop-ups does nothing to protect the computer from
worms such as Blaster, Welchia, and Sasser.

The problem is that turning off the Messenger Service does *not*
block the wide open TCP and UDP ports that the spammers used to
deliver the spam to the Messenger Service for display. With the
Messenger Service disabled, those spam deliveries are still
continuing, but they're simply not being displayed. It's like pulling
the battery out of a noisy smoke detector to silence it, rather than
looking for and eliminating the source of the smoke that set it off.

The danger of this "treat the symptoms" approach has been more
than aptly demonstrated by the advent of the W32.Blaster.Worm, the
W32.Welchia.Worm, the W32.Sasser. Worm, and their variants. These
worms attack PCs via some of the very same open ports that the
Messenger Service uses. Need I mention how many hundreds of thousands
of PCs have been infected by these worms since August of 2003? To date,
according to my records, I have personally responded to over 1000
Usenet posts concerning Blaster/Welchia/Sasser infections since last
then, and I can't possibly have seen and replied to every one that
there's been posted in this period.

Now, how many of those infected with Blaster/Welchia had turned
off the Messenger Service to hide spam? I can't say, and I don't
think anyone can. What I can say with absolutely certainty is that if
they'd all had a properly configured firewall in place, they would
have blocked the annoying spam _and_ been safe from a great many other
dangers, particularly Blaster/Welchia/Sasser.

Of course, like the Messenger Service Buffer Overrun threat, there
is also a patch available to fix a PC's vulnerability to
Blaster/Welchia, which was available to the general public a full
month before the first instances of Blaster/Welchia "in the wild." If
people learned to stay aware of computer security issues and updated
their systems as needed, a whole lot of grief could have been avoided.
The problem with relying upon patches, however, is that they're
sometimes not available until _after_ the exploit has become
wide-spread. Antivirus software suffers from this same weakness; it's
simply not always possible to provide protection from threats that
have not yet been developed and/or discovered. Both approaches, while
important, are re-active in nature.

There are several essential components to computer security: a
knowledgeable and pro-active user, a properly configured firewall,
reliable and up-to-date antivirus software, and the prompt repair (via
patches, hotfixes, or service packs) of any known vulnerabilities.
The weak link in this "equation" is, of course, the computer user.
All too many people have bought into the various PC/software
manufacturers marketing claims of easy computing. They believe that
their computer should be no harder to use than a toaster oven; they
have neither the inclination or desire to learn how to safely use
their computer. All to few people keep their antivirus software
current, install patches in a timely manner, or stop to really think
about that cutesy link they're about to click. Therefore, I (and
anyone who's thought about the matter) always recommend the use of a
firewall. Naturally, properly configuring a firewall requires an
investment of time and effort that most people won't give, but even
the default settings of the firewall will offer more automatic
protection than is currently present.

Now, as for the Messenger Service itself, it generally doesn't
hurt any thing to turn it off, although I never recommend doing so.
Granted, the service is of little or no use to most home PC users
(Although I've had uses it on my home LAN.), and turning off
unnecessary services is part of any standard computer security
protocol. However, I feel that the potential benefits of leaving the
Messenger Service enabled out-weigh any as-yet-theoretical risks that
it presents. It will indirectly let the computer user know that
his/her firewall has failed by displaying the Messenger Service spam.
Think of it as the canary that miners used to take down into the
mine shafts with them. There are others, of course, who disagree with
me on this point and advise turning off the service because it isn't
needed; you'll have to make up your own mind here.




--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 

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