How can I Re-install and Save My Documents?

[D. Beye]

The opening screen on my laptop says: "Windows 2000 - file
missing or corrupt
<windows2000root>/system32/ntoskrnl.exe. Please reinstall
a copy of the above file."

When I tried to re-install, a message said I would lose
all files in My Documents if Windows was re-installed,
unless I chose another folder. I need to keep the info in
My Documents if possible. How do I do this?

I also tried the repair option. Got a message saying:

"Automated System Recovery encountered an internal
inconsistency <A2210> and cannot continue. Please contact
your support representative for assistance."

If anyone knows how to install to another folder - and
could explain how to do this, I'd appreciate it.

Thanks!

 

[Bruce Chambers]

Greetings --

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175

What an In-Place Win2K Upgrade Changes and What It Doesn't
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306952


Bruce Chambers

--
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[Jack]

The opening screen on my laptop says: "Windows 2000 - file
missing or corrupt
<windows2000root>/system32/ntoskrnl.exe. Please reinstall
a copy of the above file."

When I tried to re-install, a message said I would lose
all files in My Documents if Windows was re-installed,
unless I chose another folder. I need to keep the info in
My Documents if possible. How do I do this?

I also tried the repair option. Got a message saying:

"Automated System Recovery encountered an internal
inconsistency <A2210> and cannot continue. Please contact
your support representative for assistance."

I have found this error to mean that the setup disk / files that you
are trying to re-install are not the same build or type (.i.e Using a
Win 2000 Server disk to fix/repair a Win2000 professsional)