Hotmail working while MSN Messenger is installed

G

Guest

Hi all. I have been having problems for the last week or so, accessing
hotmail via Internet Explorer 6. After I have logged in, the next page that
opens, freezes. I have to use task manager to end the iexplore.exe process.
This problem has something to do with MSN Messenger 6.2 - msnmsgr.exe starts
after signing in to hotmail and sometimes the messenger icon appears in the
system tray, other times it just flashes up for a second. I have all the
checkboxes in the sign in section of messenger options unchecked, (The ones
about signing in automatically when logging onto Windows, and when connecting
to the internet etc.).

I have checked in event viewer, and I am getting the error below. I have
checked here in the registry:
HKCR\Clsid\{323C0F99-820A-4E0B-B714-57942C6D9678}\localserver32, as
suggested by the Help and Support centre, and it points to msnmsgr.exe being
the problem :

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/12/2004
Time: 7:46:34 AM
User: *******\********
Computer: *******
Description:
The server {323C0F99-820A-4E0B-B714-57942C6D9678} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

This problem is happening with both my computers. I CAN access hotmail via
the hotmail account in Microsoft Outlook. I have installed the latest
version of MSN Messenger, but still have the problem unless Messenger is
uninstalled,

Andy
 
J

Jonathan Kay [MVP]

Greetings,

This problem was introduced during the recent Hotmail upgrade; the easiest solution is just
to start Messenger before you access Hotmail.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
G

Guest

Thanks Jonathon - that seems to work - do you know if there will be a fix for
this problem?
Andy
 
L

leylandguy

yaabaa said:
Hi all. I have been having problems for the last week or so, accessing
hotmail via Internet Explorer 6. After I have logged in, the next pag
that
opens, freezes. I have to use task manager to end the iexplore.ex
process.
This problem has something to do with MSN Messenger 6.2 - msnmsgr.ex
starts
after signing in to hotmail and sometimes the messenger icon appears i
the
system tray, other times it just flashes up for a second. I have al
the
checkboxes in the sign in section of messenger options unchecked, (Th
ones
about signing in automatically when logging onto Windows, and whe
connecting
to the internet etc.).

I have checked in event viewer, and I am getting the error below.
have
checked here in the registry:
HKCR\Clsid\{323C0F99-820A-4E0B-B714-57942C6D9678}\localserver32, as
suggested by the Help and Support centre, and it points to msnmsgr.ex
being
the problem :

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/12/2004
Time: 7:46:34 AM
User: *******\********
Computer: *******
Description:
The server {323C0F99-820A-4E0B-B714-57942C6D9678} did not register wit
DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

This problem is happening with both my computers. I CAN access hotmai
via
the hotmail account in Microsoft Outlook. I have installed the latest
version of MSN Messenger, but still have the problem unless Messenge
is
uninstalled,

Andy
Click to expand...

hi-the problem you described is the same as my own in every way.ha
been driving me mad recently and was put onto this link via anothe
help site.
as you have done,i have tried to stop msn messenger coming up in syste
tray(by unclicking whatever i could) but it still keeps appearing.
noted the comments and advice you received;i am not so keen on idea o
having to startup messenger every time,then going into hotmail;a
tempted to uninstall 6.2 version and re-install earlier 4.7. what di
you do
 
L

leylandguy

leylandguy said:
hi-the problem you described is the same as my own in every way.has bee
driving me mad recently and was put onto this link via another hel
site.
as you have done,i have tried to stop msn messenger coming up in syste
tray(by unclicking whatever i could) but it still keeps appearing.
noted the comments and advice you received;i am not so keen on idea o
having to startup messenger every time,then going into hotmail;a
tempted to uninstall 6.2 version and re-install earlier 4.7. what di
you do?
Click to expand...



oh-just realised my error.can't revert to version 4.7 because that i
windows messenger,not msn!
will just have to watch this space,as they say,to check for fix to thi
problem
 
G

Guest

Jonathon, I have found a fix which appears to work. It is from another
forum, from a guy who calls himself Viking, from Sweden - thanks Viking !!!

In the registry, look up the ProgID for the msnmsgr.exe
HKCR\Clsid\{323C0F99-820A-4E0B-B714-57942C6D9678}\ProgID

It's "MSNMessengerPrivate.MessengerPriv". We will use this later...

In Control Panel, open Administrative Tools and launch Component Services.

Under Console Root, double-clik "component services" and then expand it like
this:

Component Services->Computers->My Computer->COM+ Applications

Right-click on "COM+ Applications" and select New -> Application
The COM+ Install Application Wizard starts... click Next.

Click "Create an empty application."
Give it a name... e.g. "My MSN Fix" and click Next, Next and Finish.

Expand your newly created COM+ application, right-click on the "Components"
folder,
select New -> Component

The "COM+ Component Install Wizard" starts... click Next.
Click on "Import component(s) that are already registered."
Scroll down the Component List and select
"MSNMessengerPrivate.MessengerPriv" , click Next and Finish.

DONE! Close all windows, start I.E. and try Hotmail again.

Best regards, Andy
 
G

Guest

Hi leylandguy. I am unsure if you tried what I mentioned in my last post -
making a new COM+ application etc. Is that what you mean by trying to make
MSN Messenger stop coming up in the system tray? The COM+ thing worked a
treat for me, so you must have a worse prob than me. I wish I could help
more!!
Andy
 
L

leylandguy

yaabaa said:
Hi leylandguy. I am unsure if you tried what I mentioned in my last
post -
making a new COM+ application etc. Is that what you mean by trying to
make
MSN Messenger stop coming up in the system tray? The COM+ thing worked
a
treat for me, so you must have a worse prob than me. I wish I could
help
more!!
Andy

:
-

leylandguy Wrote:-
hi-the problem you described is the same as my own in every way.has
been
driving me mad recently and was put onto this link via another help
site.
as you have done,i have tried to stop msn messenger coming up in
system
tray(by unclicking whatever i could) but it still keeps appearing.i
noted the comments and advice you received;i am not so keen on idea
of
having to startup messenger every time,then going into hotmail;am
tempted to uninstall 6.2 version and re-install earlier 4.7. what
did
you do?-



oh-just realised my error.can't revert to version 4.7 because that is
windows messenger,not msn!
will just have to watch this space,as they say,to check for fix to
this
problem.
Click to expand...


thx for that.i will give that 'fix' a try at some point,not had time
yet.am always wary of messing in registry etc but it seemed to have
worked ok for you. am running messenger when needing hotmail at the
moment,saving the frustration of 'freezing' pages! hope a patch or fix
is done soon by msn-do hope i see it when it appears;will have to keep
my eyes peeled to these pages,i suppose. i was just amazed i didn't see
many similar posts about this problem elsewhere,really.
 

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