Hotmail Will Not Connect with Outlook 2003

M

mjfreel

Two days ago I began having problems with Outlook 2003
downloading/receiving/sending email to/from my Hotmail account. When
Outlook attempts to download messages, a window pops up that says,

"Please enter your username and password to access the server:

Server: http://services.msn.com/svcs//hotmail/httpmail.asp
Username: xxxxxxx
Password: xxxxxxx"

After I enter my username and password and select, "Remember Password"
and click "OK" the window disappears for about 2 seconds and then pops
back up. I then click "OK" and then the process happens again. The
window will NOT stop popping up requesting username and password and
will NOT allow me to send/receive my Hotmail email.

I have removed the hotmail account and set it up again according to the
directions outlined on Microsoft's webpage but the issue continues.

What is going on? Any suggestions? Any ideas?
 
N

Neil

Are you using IE 7? If you are using IE 7 it does not work, I tried it and
an MVP asked me to install some patches to get that issue resolved, but I
did not and just uninstalled it and it works fine with IE 6.0 browser.

Hope this helps !
 
M

Matthew

Neil,

Thank you so much! And now that you mention it, this problem does
coincide with my installing IE7. So my question is this: Why does
installing IE 7 have anything to do with how Outlook works?

I will definitely just uninstall and use 6.0. Thank you very much for
your quick help!
 
M

Matthew

Neil,

Just tried to uninstall IE 7 and it is not in my "Add Remove Programs"
and it is nowhere to be found in my start menu. When I attempted to
install IE 6 it wouldn't let me because it said a newer version of IE
was detected.
 
B

Brian Tillman

Matthew said:
Just tried to uninstall IE 7 and it is not in my "Add Remove Programs"
Click to expand...

It should show up in Add or Remove Programs as "Windows Internet Explorer
V7"
 

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