Home Repair Install asking for Upgrade Edition key?

[Guest]

I've got a customer's PC which needed a repair install after changing the
motherboard. Setup is asking for an upgrade key, but the PC is an E-Machine
with a valid OEM COA.

Any ideas? Thanks!

 

[Larry Samuels]

You need to use the customer's original eMachines recovery cds.
Someone has done a repair install with an upgrade cd at some point in the
past.

--
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone-

 

[Donald L McDaniel]

You need to use the customer's original eMachines recovery cds.
Someone has done a repair install with an upgrade cd at some point in the
past.

In addition, I've never heard of a Windows OS asking for a specific
type of CD key before. My installers have always just asked for a 25
character alphanumeric string, and complained if the key was not valid
(giving no reason why the key would not be valid).


==

Donald L McDaniel
Please reply to the original thread and newsgroup.
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[Puppeteer]

That's what I was thinking, but this particular customer is pretty
unlikely to have done that. Also, this isn't the first time i've come
across this. The only other thing we've thought of is that there may
be a problem repairing a non-SP2 version with an SP2 disk?