As a start you will need to clean your OS from the
spyware. Download CWShredder from
http://www.spychecker.com/program/cwshredder.html, Spybot
from
http://www.safer-networking.org/index.php?
lang=en&page=download and Adaware from
http://www.lavasoftusa.com/. Run them while offline and in
SAFE boot mode. Delete the red entries that Spybot
displays. Reboot. Prevent further infection of spyware by
adjusting the following:- In IE go to Tools, Internet
Options, Advanced tab and uncheck Enable Install On Demand
for both IE and Other. Then click the Privacy tab, click
Advance button. Tick:- Overide automatic cookie handling,
Accept First-party Cookies, Block Third-party Cookies,
Always allow session cookies. Click Ok, Ok. Finally,
download SpywareBlaster and SpywareGuard from
http://www.javacoolsoftware.com/spywareblaster.html,
install them and your OS will be spyware proof. You can
verify this by running either Spybot or Adaware after an
internet session. They will come up with a clean bill of
health. Of course you need to frequently look for updates
for all of the above mentioned software.
-----Original Message-----
Every day or two my home page setting changes
automatically and against my wishes to an anonymous and
undesired shopping oriented search engine. Each time I
reset the home page the problem recurs within a day or two.
The url of the unwanted home page is:
res://mshp.dll/index.html#10213
This means nothing to me and I don't want to contact them
and potentially make matters worse.