home page keeps changing to unwanted

G

Guest

Every day or two my home page setting changes automatically and against my wishes to an anonymous and undesired shopping oriented search engine. Each time I reset the home page the problem recurs within a day or two.
The url of the unwanted home page is:
res://mshp.dll/index.html#10213
This means nothing to me and I don't want to contact them and potentially make matters worse.
 
R

Ray

As a start you will need to clean your OS from the
spyware. Download CWShredder from
http://www.spychecker.com/program/cwshredder.html, Spybot
from http://www.safer-networking.org/index.php?
lang=en&page=download and Adaware from
http://www.lavasoftusa.com/. Run them while offline and in
SAFE boot mode. Delete the red entries that Spybot
displays. Reboot. Prevent further infection of spyware by
adjusting the following:- In IE go to Tools, Internet
Options, Advanced tab and uncheck Enable Install On Demand
for both IE and Other. Then click the Privacy tab, click
Advance button. Tick:- Overide automatic cookie handling,
Accept First-party Cookies, Block Third-party Cookies,
Always allow session cookies. Click Ok, Ok. Finally,
download SpywareBlaster and SpywareGuard from
http://www.javacoolsoftware.com/spywareblaster.html,
install them and your OS will be spyware proof. You can
verify this by running either Spybot or Adaware after an
internet session. They will come up with a clean bill of
health. Of course you need to frequently look for updates
for all of the above mentioned software.
-----Original Message-----
Every day or two my home page setting changes
automatically and against my wishes to an anonymous and
undesired shopping oriented search engine. Each time I
reset the home page the problem recurs within a day or two.
The url of the unwanted home page is:
res://mshp.dll/index.html#10213
This means nothing to me and I don't want to contact them
and potentially make matters worse.
 
R

Ramesh [MVP]

Nick,

This is caused by a CoolWebSearch variant.
http://www.pestpatrol.com/PestInfo/c/coolwebsearch.asp

See: Homepage changes unexpectedly:
http://www.mvps.org/sramesh2k/IEFAQ.htm

[CWShredder removes all the variances of this spyware]
http://www.merijn.org/files/CWShredder.exe

How to guard against CoolWebSearch spyware:
http://www.mvps.org/sramesh2k/Defend_CWS.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Prevent malware from being installed - Part 2:
http://www.mvps.org/sramesh2k/MalwareDefence_Example.htm
-------------------------------------------


Every day or two my home page setting changes automatically and against my wishes to an anonymous and undesired shopping oriented search engine. Each time I reset the home page the problem recurs within a day or two.
The url of the unwanted home page is:
res://mshp.dll/index.html#10213
This means nothing to me and I don't want to contact them and potentially make matters worse.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Home page 1
Home Page 3
Home page reset 3
changing ie home page 1
IE home page changes 1
something changing my home page 4
How To Reset Default Home Page 3
home page changes 3

Top