home network refuses to work

[smurfettegreen1]

We have two computers, one a desktop directly connected to the router
and cable modem and the printer. A notebook directly connected to the
router.
The problem is, the network connections do not work, they are there,
but not available.
I have run the connection wizard several times, uninstalled my network
cards and let windows reinstall. Still cannot access the network with
the notebook.
The weird thing of all of this is, that I used to could access the
network with my notebook.
Now the really weird thing is both computers show XP Pro and they
definitely are not. They are XP home editions. Both updated and both
running AVG antivirus, and Zone Alarm free.
I have tried to make sure that ZA has both IP addresses.

I am fair to middling sharp about settings in my computer and I do not
mind registry moves, but I have to know and understand what I have to
change and to what before I make those kinds of changes.

So my question is how do I make Windows recognise my network and allow
my notebook to access files on the desktop and how to change the XP Pro
back to Home on the properties box.

Thank You for all of your advice in advance

Sandy

 

[Chuck]

We have two computers, one a desktop directly connected to the router
and cable modem and the printer. A notebook directly connected to the
router.
The problem is, the network connections do not work, they are there,
but not available.
I have run the connection wizard several times, uninstalled my network
cards and let windows reinstall. Still cannot access the network with
the notebook.
The weird thing of all of this is, that I used to could access the
network with my notebook.
Now the really weird thing is both computers show XP Pro and they
definitely are not. They are XP home editions. Both updated and both
running AVG antivirus, and Zone Alarm free.
I have tried to make sure that ZA has both IP addresses.

I am fair to middling sharp about settings in my computer and I do not
mind registry moves, but I have to know and understand what I have to
change and to what before I make those kinds of changes.

So my question is how do I make Windows recognise my network and allow
my notebook to access files on the desktop and how to change the XP Pro
back to Home on the properties box.

Thank You for all of your advice in advance

Sandy

Sandy,

Many antiviruses, possibly including AVG, include antiworm components that must
be configured. There are several other possibilities too, and any might be the
cause of your problem. Read this article with an open mind.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

For more immediate help, provide "browstat status" and "ipconfig /all" from each
computer, so we can diagnose the problem. Read this article, and linked
articles, and follow instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

 

[smurfettegreen1]

hi
first thanks for the reply and info,,, I have downloaded the browstat
and i have been reading all of your pages trying to learn what i can.
Second here is the thing, i went thru the steps to copy the file into
my windows file.and i used the name My Utility. But when I go to the
advanced folder to find the path this is what I get, "C:\Program
Files\Java\jre1.5.0_06\lib\ext\QTJava.zip" That is nothing like what
u have in yours. What am I doing wrong and why am I getting this. In
the meantime I can not open browstat in command prompt.

Another thing here is one report for ipconfig/all
"

Windows IP Configuration



Host Name . . . . . . . . . . . . : sandralaptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter {C7A8E0BB-86A7-426E-85F9-E10317190D93}:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : National Semiconductor
Corp. DP83815/816 10/100 MacPhyter PCI Adapter - Packet Scheduler
Miniport

Physical Address. . . . . . . . . : 00-0E-7F-6F-57-E5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

Lease Obtained. . . . . . . . . . : Thursday, March 02, 2006
4:35:09 PM

Lease Expires . . . . . . . . . . : Friday, March 03, 2006
4:35:09 PM

So at this point without some further guidance here, I do not
understand how to get the right path,. or how to open the command
prompt for the browstat

thank you
sandy

 

[smurfettegreen1]

here is the other comp in the house, it is the where the router and
cable all hook up together, I for got to mention, we have a cable modem
and thence to the Linksys router and cables out to desktop and laptop.
what I meant to say in previous post was that I have browstat on both
comps, but still do not understand the Path , or better to say to open
it in a command window ,,
thanks\
sandy

Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-0E-A6-B6-A8-C5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::20e:a6ff:feb6:a8c5%5

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Saturday, March 04, 2006
10:13:12 AM

Lease Expires . . . . . . . . . . : Sunday, March 05, 2006
10:13:12 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%4

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : Automatic Tunneling
Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

 

[Chuck]

here is the other comp in the house, it is the where the router and
cable all hook up together, I for got to mention, we have a cable modem
and thence to the Linksys router and cables out to desktop and laptop.
what I meant to say in previous post was that I have browstat on both
comps, but still do not understand the Path , or better to say to open
it in a command window ,,
thanks\
sandy

Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-0E-A6-B6-A8-C5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::20e:a6ff:feb6:a8c5%5

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Saturday, March 04, 2006
10:13:12 AM

Lease Expires . . . . . . . . . . : Sunday, March 05, 2006
10:13:12 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%4

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : Automatic Tunneling
Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

Sandy,

OK, here's a start. DESKTOP is running IPV6, aka Teredo Tunneling. Start by
removing IPV6 - read the article, and follow the links.
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html#IPV6>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html#IPV6

 

[smurfettegreen1]

Hi me again,
finally figured this out I think,,, here are the laptop info,, will
post desktop info shortly.
Thank you
Sandy



browstat status on Laptop

Status for domain HOMENTWK on transport \Device\NwlnkNb
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.


Status for domain HOMENTWK on transport
\Device\NetBT_Tcpip_{C7A8E0BB-86A7-426E-85F9-E10317190D93}
Browsing is active on domain.
Master browser name is: DESKTOP
Could not connect to registry, error = 53 Unable to determine
build of browser master: 53
\\\\DESKTOP . Version:05.01 Flags: 51203 NT POTENTIAL
MASTER
1 backup servers retrieved from master DESKTOP
\\DESKTOP
There are 2 servers in domain HOMENTWK on transport
\Device\NetBT_Tcpip_{C7A8E0BB-86A7-426E-85F9-E10317190D93}
There are 1 domains in domain HOMENTWK on transport
\Device\NetBT_Tcpip_{C7A8E0BB-86A7-4


ip config for laptop

Windows IP Configuration



Host Name . . . . . . . . . . . . : sandralaptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter {C7A8E0BB-86A7-426E-85F9-E10317190D93}:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : National Semiconductor
Corp. DP83815/816 10/100 MacPhyter PCI Adapter - Packet Scheduler
Miniport

Physical Address. . . . . . . . . : 00-0E-7F-6F-57-E5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

Lease Obtained. . . . . . . . . . : Thursday, March 02, 2006
4:35:09 PM

Lease Expires . . . . . . . . . . : Friday, March 03, 2006
4:35:09

 

[smurfettegreen1]

Okay here is the desktop ipconfig and browstat.
Please could u let me know where to go from here.
thanks
Sandy
Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-0E-A6-B6-A8-C5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

Lease Obtained. . . . . . . . . . : Thursday, March 09, 2006
5:01:24 PM

Lease Expires . . . . . . . . . . : Friday, March 10, 2006
5:01:24 PM



Status for domain HOMENTWK on transport
\Device\NetBT_Tcpip_{B4C19132-CB03-48F5-ADC5-F89F60D67278}
Browsing is active on domain.
Master browser name is: DESKTOP
Master browser is running build 2600
1 backup servers retrieved from master DESKTOP
\\DESKTOP
There are 2 servers in domain HOMENTWK on transport
\Device\NetBT_Tcpip_{B4C19132-CB03-48F5-ADC5-F89F60D67278}
There are 1 domains in domain HOMENTWK on transport
\Device\NetBT_Tcpip_{B4C19132-CB03-48F5-ADC5-F89F60D67278}
Usage: BROWSTAT LISTWFW <Domain>
List WFW servers that are actually running browser.

Type "BROWSTAT" to list all switches

 

[Chuck]

Okay here is the desktop ipconfig and browstat.
Please could u let me know where to go from here.
thanks
Sandy

OK, Sandy,

To start, SandraLaptop has IPX protocol. DESKTOP doesn't. That will cause
problems.
Status for domain HOMENTWK on transport \Device\NwlnkNb
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.
Please remove IPX/SPX from SandraLaptop, and retest everything.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

Next, is Desktop running XP Home or Pro? If Pro, is the Remote Registry service
running?
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Browser>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Browser

 

[smurfettegreen1]

hello again
check this out
browstat

Status for domain HOMENTWK on transport
\Device\NetBT_Tcpip_{C7A8E0BB-86A7-426E-85F9-E10317190D93}
Browsing is NOT active on domain.
Master browser name is held by: DESKTOP
Could not connect to registry, error = 53 Unable to determine
build of browser master: 53
\\DESKTOP . Version:05.01 Flags: 51203 NT POTENTIAL MASTER



Windows IP Configuration



Host Name . . . . . . . . . . . . : sandralaptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : National Semiconductor
Corp. DP83815/816 10/100 MacPhyter PCI Adapter

Physical Address. . . . . . . . . : 00-0E-7F-6F-57-E5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

Lease Obtained. . . . . . . . . . : Friday, March 10, 2006
5:00:57 AM

Lease Expires . . . . . . . . . . : Saturday, March 11, 2006
5:00:57 AM

 

[smurfettegreen1]

ok here is desktop information
I know I am investigating your last response,,, but I have a problem
here neither comp will in command prompt give me the cdiag. It says
not recognized command or batch file. So how do I use it.
thank you very much for all of your help
Sandy


windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : br.br.cox.net



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : br.br.cox.net

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-0E-A6-B6-A8-C5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.109.202.30

68.1.208.25

68.1.18.25

Lease Obtained. . . . . . . . . . : Thursday, March 09, 2006
5:01:24 PM

Lease Expires . . . . . . . . . . : Friday, March 10, 2006
5:01:24 PM

browstat


Status for domain HOMENTWK on transport
\Device\NetBT_Tcpip_{B4C19132-CB03-48F5-ADC5-F89F60D67278}
Browsing is active on domain.
Master browser name is: DESKTOP
Master browser is running build 2600
1 backup servers retrieved from master DESKTOP
\\DESKTOP
Unable to retrieve server list from DESKTOP: 64

 

[smurfettegreen1]

Hi again,,\
re your question is the desktop running pro of home,,, It is Home.
Neither computer is Pro.
then I did this

C:\Program Files\Support Tools>sc query browser

SERVICE_NAME: browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0


what next
thank you again
sandy






w

 

[Chuck]

Hi again,,\
re your question is the desktop running pro of home,,, It is Home.
Neither computer is Pro.
then I did this

C:\Program Files\Support Tools>sc query browser

SERVICE_NAME: browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0


what next
thank you again
sandy

Sandy,

OK, XP Home will give the "Could not connect to registry, error = 53", as the
Remote Registry service is required here, and XP Home doesn't have that (no
network administrative access either).

So, let's run CDiag. CDiag you can read about in my article, then build
yourself:
<http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html>
http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html

Take the following code (everything INSIDE the "#####" lines). Please DO NOT
include ANY portion of the "#####" lines. (Please verify computer names and ip
addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=sandralaptop 192.168.1.101
set FullTarget2=DESKTOP 192.168.1.100
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.34
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code

 

[smurfettegreen1]

here is desktop cdiag
CDiagnosis V1.34
Start diagnosis for

Enumerate Shares


Share name Resource Remark

-------------------------------------------------------------------------------
print$ C:\WINDOWS\system32\spool\drivers
Printer Drivers

IPC$ Remote IPC

agc map C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\agc\agc map

bridget on her visit with mama nan
C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\bridget on her visit with mama nan

bridgets coloring pages
C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\bridgets coloring pages

HICKS DOCs C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\HICKS DOCs

j.lee C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\2006-01-22, j lee

mcferren leggion
C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\mcferren leggion

My Pictures C:\Documents and Settings\huey mcferren\My Documents\My
Pictures

My Videos C:\Documents and Settings\huey mcferren\My Documents\My
Videos

new orleans C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\new orleans

Picture C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\Picture

sandy ag lic bs
C:\Documents and Settings\huey mcferren\My Documents\My
Pictures\sandy ag lic\sandy ag lic bs

SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

EPSON Stylus CX5400
USB001 Spooled EPSON Stylus CX5400

Printer2 LPT1: Spooled Epson cx5400

The command completed successfully.


Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\DESKTOP Butch computer

\\SANDRALAPTOP laptop

The command completed successfully.


Full Targets sandralaptop 192.168.1.101 DESKTOP 192.168.1.100
127.0.0.1

Target sandralaptop

" ping sandralaptop"



Pinging sandralaptop [192.168.1.101] with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view sandralaptop"


Target 192.168.1.101

" ping 192.168.1.101"



Pinging 192.168.1.101 with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view 192.168.1.101"


Target DESKTOP

" ping DESKTOP"



Pinging DESKTOP [192.168.1.100] with 32 bytes of data:



Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view DESKTOP"

Shared resources at DESKTOP

Butch computer

Share name Type Used as Comment


-------------------------------------------------------------------------------
agc map Disk

bridget on her visit with mama nan Disk

bridgets coloring pages Disk

EPSON Stylus CX5400 Print EPSON Stylus CX5400

HICKS DOCs Disk

j.lee Disk

mcferren leggion Disk

My Pictures Disk

My Videos Disk

new orleans Disk

Picture Disk

Printer2 Print Epson cx5400

sandy ag lic bs Disk

SharedDocs Disk

The command completed successfully.


Target 192.168.1.100

" ping 192.168.1.100"



Pinging 192.168.1.100 with 32 bytes of data:



Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view 192.168.1.100"

Shared resources at 192.168.1.100

Butch computer

Share name Type Used as Comment


-------------------------------------------------------------------------------
agc map Disk

bridget on her visit with mama nan Disk

bridgets coloring pages Disk

EPSON Stylus CX5400 Print EPSON Stylus CX5400

HICKS DOCs Disk

j.lee Disk

mcferren leggion Disk

My Pictures Disk

My Videos Disk

new orleans Disk

Picture Disk

Printer2 Print Epson cx5400

sandy ag lic bs Disk

SharedDocs Disk

The command completed successfully.


Target 127.0.0.1

" ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view 127.0.0.1"

Shared resources at 127.0.0.1

Butch computer

Share name Type Used as Comment


-------------------------------------------------------------------------------
agc map Disk

bridget on her visit with mama nan Disk

bridgets coloring pages Disk

EPSON Stylus CX5400 Print EPSON Stylus CX5400

HICKS DOCs Disk

j.lee Disk

mcferren leggion Disk

My Pictures Disk

My Videos Disk

new orleans Disk

Picture Disk

Printer2 Print Epson cx5400

sandy ag lic bs Disk

SharedDocs Disk

The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1

Target www.yahoo.com

" ping www.yahoo.com"



Pinging www.yahoo.akadns.net [68.142.197.76] with 32 bytes of data:



Reply from 68.142.197.76: bytes=32 time=29ms TTL=55

Reply from 68.142.197.76: bytes=32 time=25ms TTL=55

Reply from 68.142.197.76: bytes=32 time=28ms TTL=55

Reply from 68.142.197.76: bytes=32 time=26ms TTL=55



Ping statistics for 68.142.197.76:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 29ms, Average = 27ms


Target 66.94.230.32

" ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=80ms TTL=53

Reply from 66.94.230.32: bytes=32 time=75ms TTL=53

Reply from 66.94.230.32: bytes=32 time=77ms TTL=53

Reply from 66.94.230.32: bytes=32 time=80ms TTL=53



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 75ms, Maximum = 80ms, Average = 78ms


Target 192.168.1.1

" ping 192.168.1.1"



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for

 

[smurfettegreen1]

here is laptop, I must admit the way u explained the cdiag on your last
post helped me out with it, so here it all is
CDiagnosis V1.34
Start diagnosis for

Enumerate Shares


Share name Resource Remark

-------------------------------------------------------------------------------
IPC$ Remote IPC

print$ C:\WINDOWS\system32\spool\drivers
Printer Drivers

bridget and paige
C:\Documents and Settings\sandra mcferren\My Documents\My
Pictures\bridget and paige

Bridget's file
C:\Documents and Settings\sandra mcferren\My
Documents\Bridget's file

folders on agc
C:\Documents and Settings\sandra mcferren\My Documents\My
Pictures\folders on agc

legal and personal
C:\Documents and Settings\sandra mcferren\My
Documents\legal and personal

scrabble C:\Documents and Settings\sandra mcferren\My
Documents\scrabble

SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

wav files C:\Documents and Settings\sandra mcferren\My Documents\wav
files

The command completed successfully.


Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\DESKTOP Butch computer

\\SANDRALAPTOP laptop

The command completed successfully.


Full Targets sandralaptop 192.168.1.101 DESKTOP 192.168.1.100
127.0.0.1

Target sandralaptop

" ping sandralaptop"



Pinging sandralaptop [192.168.1.101] with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view sandralaptop"

Shared resources at sandralaptop

laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bridget and paige Disk
Bridget's file Disk
folders on agc Disk
legal and personal Disk
scrabble Disk
SharedDocs Disk
wav files Disk
The command completed successfully.


Target 192.168.1.101

" ping 192.168.1.101"



Pinging 192.168.1.101 with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view 192.168.1.101"

Shared resources at 192.168.1.101

laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bridget and paige Disk
Bridget's file Disk
folders on agc Disk
legal and personal Disk
scrabble Disk
SharedDocs Disk
wav files Disk
The command completed successfully.


Target DESKTOP

" ping DESKTOP"



Pinging DESKTOP [192.168.1.100] with 32 bytes of data:



Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view DESKTOP"

Shared resources at DESKTOP

Butch computer

Share name Type Used as Comment


-------------------------------------------------------------------------------
agc map Disk

bridget on her visit with mama nan Disk

bridgets coloring pages Disk

EPSON Stylus CX5400 Print EPSON Stylus CX5400

HICKS DOCs Disk

j.lee Disk

mcferren leggion Disk

My Pictures Disk

My Videos Disk

new orleans Disk

Picture Disk

Printer2 Print Epson cx5400

sandy ag lic bs Disk

SharedDocs Disk

The command completed successfully.


Target 192.168.1.100

" ping 192.168.1.100"



Pinging 192.168.1.100 with 32 bytes of data:



Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

Reply from 192.168.1.100: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view 192.168.1.100"

Shared resources at 192.168.1.100

Butch computer

Share name Type Used as Comment


-------------------------------------------------------------------------------
agc map Disk

bridget on her visit with mama nan Disk

bridgets coloring pages Disk

EPSON Stylus CX5400 Print EPSON Stylus CX5400

HICKS DOCs Disk

j.lee Disk

mcferren leggion Disk

My Pictures Disk

My Videos Disk

new orleans Disk

Picture Disk

Printer2 Print Epson cx5400

sandy ag lic bs Disk

SharedDocs Disk

The command completed successfully.


Target 127.0.0.1

" ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


" net view 127.0.0.1"

Shared resources at 127.0.0.1

laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bridget and paige Disk
Bridget's file Disk
folders on agc Disk
legal and personal Disk
scrabble Disk
SharedDocs Disk
wav files Disk
The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1

Target www.yahoo.com

" ping www.yahoo.com"



Pinging www.yahoo.akadns.net [68.142.197.84] with 32 bytes of data:



Reply from 68.142.197.84: bytes=32 time=30ms TTL=55

Reply from 68.142.197.84: bytes=32 time=26ms TTL=54

Reply from 68.142.197.84: bytes=32 time=24ms TTL=54

Reply from 68.142.197.84: bytes=32 time=26ms TTL=55



Ping statistics for 68.142.197.84:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 24ms, Maximum = 30ms, Average = 26ms


Target 66.94.230.32

" ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=115ms TTL=53

Reply from 66.94.230.32: bytes=32 time=76ms TTL=53

Reply from 66.94.230.32: bytes=32 time=76ms TTL=53

Reply from 66.94.230.32: bytes=32 time=78ms TTL=53



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 76ms, Maximum = 115ms, Average = 86ms


Target 192.168.1.1

" ping 192.168.1.1"



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for

 

[Chuck]

here is desktop cdiag

OK, Sandy,

There are just 2 faults indicated by CDiag.
# Desktop cannot "net view" SandraLaptop by name.
# Desktop cannot "net view" SandraLaptop by IP address.

Is NetBIOS Over TCP explicitly Enabled on SandraLaptop?
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Components>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Components

Other than possibly missing NBT, this is quite likely a personal firewall
problem on SandraLaptop. Look for any security program, such as an antivirus or
antiworm
protection.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

 

[smurfettegreen1]

Thank you very much for all of your help
I am investigating the personal firewall situation. But I would like
to know your opinion on whether or not we should redo the whole Linksys
setup, It has caused problems in the past, I think,,especially when I
had the laptop on wireless. It always lost connection to the network.

I have checked the NBT and it is set that way.

thanks again
Sandy

 

[Chuck]

Thank you very much for all of your help
I am investigating the personal firewall situation. But I would like
to know your opinion on whether or not we should redo the whole Linksys
setup, It has caused problems in the past, I think,,especially when I
had the laptop on wireless. It always lost connection to the network.

I have checked the NBT and it is set that way.

thanks again
Sandy

Sandy,

I'll be glad to review the Linksys WiFi situation with you. I'm not sure how
it's involved in this problem, though. From looking at the ipconfig logs, it
appears that both DESKTOP and sandralaptop are using Ethernet. Or am I missing
some detail?

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : br.br.cox.net

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : br.br.cox.net
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter

Windows IP Configuration

Host Name . . . . . . . . . . . . : sandralaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : br.br.cox.net

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : br.br.cox.net
Description . . . . . . . . . . . : National Semiconductor Corp.
DP83815/816 10/100 MacPhyter PCI Adapter

 

[smurfettegreen1]

Hi Chuck,
Thank u so much for all of your help.
This is what I think,, u were right about the security issue... Over
the weekend while I had the laptop off line,,, I uninstalled all of my
security and av and spybot and alll of that.
Then we took off the cable modem cable to router and stopped all
internet traffic. The network picked up and everything works great.
Then online again redid my ZA and AVG. One note here, Windows Defender
I did not uninstall. ZA recognized the network and so far all is doing
good. I have yet to put Sybot and Spyware Blaster back on, but have
installed AdAware.

Thank you again for all of your help, Greatly Appreciated

Sandy

 

[Chuck]

Hi Chuck,
Thank u so much for all of your help.
This is what I think,, u were right about the security issue... Over
the weekend while I had the laptop off line,,, I uninstalled all of my
security and av and spybot and alll of that.
Then we took off the cable modem cable to router and stopped all
internet traffic. The network picked up and everything works great.
Then online again redid my ZA and AVG. One note here, Windows Defender
I did not uninstall. ZA recognized the network and so far all is doing
good. I have yet to put Sybot and Spyware Blaster back on, but have
installed AdAware.

Thank you again for all of your help, Greatly Appreciated

Sandy

All right, Sandy! Glad I was able to help, thanks for letting us know.