History Problem

[Darrell Haslam]

I am having problems with the history function on IE6.

When viewing history by date, the folders are displayed (e.g Today, Monday,
Tuesday Last week, 2 weeks ago etc) but no information is displayed in the
folders i.e. sites are not shown. If I view history by "most visited" the
sites are shown correctly, but any other view is (at least partially) blank.

I have tried clearing the history, but this has had no effect.

I have tried the obvious such as checking the number of days of history to
record is not set to zero and that there is sufficient disk space available
and the size of the disk cache that IE is using.

I am guessing the problem is with corrupted indexes.

Please advise.

Darrell Haslam

 

[Guest]

Darrell,

If you are using McAffee, right click VirusScan icon on the taskbar >
Properties > Internet filter > uncheck ActiveX controls. Click OK. You may
need to restart your computer.

If you are not using McAffee, others maybe able to help.

HTH.
phelp

 

[Jeff Qiu [MSFT]]

Hi Darrell,

Thanks for posting!

My name is Jeff and I understand your issue to be:
The history is not showing correctly.

If I have misunderstood your issue please let me know.

Based on your description, I suggest you may try the following steps:

Method 1:
============
Scan for virus by the latest updated anti-virus software.

Method 2:
============

Disable all the anti-virus software and do a clean boot:

If you are using Windows 98/98SE/ME/XP, you may follow the steps below:

Disable the startup items:

1. Run the System Configuration Utility (msconfig.exe at Start -> Run).

2. Click on the "Startup" tab and remove the checks from each item in the
name column.

3. Click the Apply button.

4. Reboot your computer.

5. Try again.

NOTE: If you are using Windows XP, add the steps below as well:

1. Click on the "Services" tab and check "Hide all Microsoft Services".

2. Uncheck all the rest non-Microsoft Services.

Method 3:
============

Delete all the cookies, temporary files, downloaded objects and plugins to
see if it helps.

In order to delete the cookies, please refer to the following:

1. Click Start, click Search and click For Files or Folders

2. Type "Cookies" (without the quotation marks) and click Search Now

3. Delete files in the cookie directory

In order to delete all the temporary files, please perform the following
steps:

1. Open Internet Explorer

2. Click Tools, click Internet Options and click Delete Files button in the
General tab

To delete the downloaded objects:

1. Open Internet Explorer

2. Click Tools, click Internet Options and click settings button in the
General tab.

3. Press View Objects.

4. Remove all the Objects there.

To Remove the Plug-Ins in Internet Explorer:

1. Close all the Internet Explorer window.

2. Open a Windows Explorer window by right Click My Computer and choose
Explore.

3. Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS

4. Remove all the files in this folder.


Hope this helps.

Please feel free to let me know if you have any further concerns or
questions regarding the issue.

Best Regards,

Jeff Qiu
Microsoft Online Partner Support
MCSE 2000, MCDBA, MCSA
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.

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