hfx.exe for KB894179 tools|options

[Guest]

I received a hotfix "package" from Microsoft to correct the problem described
in KB894179: "This operation has been canceled due to restrictions in effect
on this computer". The readme says in part

"1. If this hotfix was delivered with hfx.exe then it can be installed by
running
hfx.exe from the appropriate platform directory."

hfx.exe is not contained in the package, and I can't find it anywhere on my
computer. The readme does not explain how to install the hotfix if it was NOT
DELIVERED with hfx.exe.

How do I install the patch?

TIA,

Phil

 

[PA Bear]

Windows version?

IE version?

What version of Shdocvw.dll is found in C:\WINDOWS\SYSTEM32 <=this folder?

 

[Guest]

Thanks for your reply, PA Bear.

I thought this was probably an issue with the hotfix delivery system, so did
not think to include version info. Here it is:

Windows version XP Home sp2

IE 6.0.2900.2180.xpsp_sp2_gdr.070227-2254IS

Shdocvw.dll 6.0.2900.3157

TIA,

Phil

 

[PA Bear]

Short version: Hotfix 894179 is not the resolution to your problem.

Long version: Installing hotfix 894179 would have given you Shdocvs.dll
v6.0.2900.2624, but as you have a newer version of Shdocvw.dll
(v6.0.2900.3157, from installing the most recent Cumulative Security Update
for IE*) the hotfix won't install.

As it's a cumulative file, Shdocvw.dll v6.0.2900.3157 includes the fix in
v6.0.2900.2624. This is yet another indication that your problem isn't
related to Shdocvw.dll.

Now, what problem are you having that you thought installing the hotfix
might address? Post any error messages in their entirety, please.
=====================
* http://www.microsoft.com/technet/security/bulletin/ms07-045.mspx

 

[Guest]

The problem is exactly as described in 894179, namely:

FIX: You may receive a "This operation has been canceled due to restrictions
in effect on this computer" error message when you try to open the Internet
Options dialog box in Internet Explorer 6

That's why I thought 894179 would fix it.

 

[PA Bear]

Settings in your anti-virus and/or anti-spyware application may be
responsible...but it's usually caused by a hijackware/Trojanware infection,
Phil.

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Jon Kennedy]

In addition to Robear's post, it could be something as simple as a
"NoBroswerOptions" restricition in the registry. See this site for more
information on that restriction:
http://www.pctools.com/guides/registry/detail/442/

 

[Guest]

Thanks for your replies Jon and PA Bear. I have submitted a hijackthis log to
auhma.

 

[PA Bear]

Please post any/all followup to http://aumha.net/viewtopic.php?t=29310