Hello Ramesh,
I contacted Microsoft and they just sent me a reply I will see if it works
and I will let you know the results.
Ken
From your description, I understand that after installing the update
KB896688, the following issues have been encountered.
1. The user account does not work properly.
2. The ActiveX controllers in Internet Explorer do not work properly.
3. The computer hangs on the Windows Update website.
I am sorry to hear about the inconvenience you are experiencing. Please be
assured that I will try my best to help you troubleshoot the issue. However,
if I have misunderstood your concern, please feel free to correct me.
Since there are too many different hardware and software environments, we
can not guarantee all the updates provided by Microsoft will work on all
system platforms without any problem.
Please understand that the update KB896688 is a cumulative update for
Internet Explorer. This kind of the update will be replaced by the next
cumulative update for Internet Explorer. Since our original issue may occur
if the update is not fully compatible with some third-party programs
installed on the computer, in order that we are able to use the computer
without any problem, I suggest we temporarily delay the installation of the
update.
I will also transfer this issue to our Research Team for further research.
Please be assured that if there is any update, you will be informed
immediately.
Based on the current situation, let us perform the following steps to
troubleshoot the issue.
1. Click Start, click Run, type "regsvr32 ole32.dll" (without
quotation marks) in the Open box, and then click OK.
2. Click Start, click Run, type "notepad C:\register.reg" (without
quotation marks) in the Open box, and then click OK. Choose Yes when you are
prompted.
3. Copy the following texts and then paste them into the opened
Notepad window:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
@="{0000031A-0000-0000-C000-000000000046}"
4. After you paste the above commands, please close the Notepad
window. Choose Yes when you are prompted to save the file.
5. Click Start, click Run, type "C:\register.reg" (without quotation
marks) and press Enter to run the commands we have pasted.
6. Restart the computer and check the issue again.