Help with this error code

[Roman King]

Last weekend, my computer was reformatted. WinXP Pro was re-installed.
This morning, checkdisk was done on both C and D hard disk. There was no
problem with C-HD.
While chkdsking on D, I see that a few bad sectors were corrected
(system~/restore~/ ),
After finishing CHKDSK, it prompted an error code as follows:

Error code 1000007e, paramter2 00000000, parameter3f7c7aabc,
paramter4f7c7a7b8

Could someone tell me what this error code is telling me? Right now, both C
and D- hard disks are working just fine.
But I am concerned about the error code for D-disk. TIA.

Roman

 

[Gerry]

http://msdn2.microsoft.com/en-us/library/ms795746.aspx

http://aumha.org/a/stop.htm
Do not try to make a KB Article fit your situation. Many KB Articles
relate to old situations remedied by later updates.

Why are you assuming the Stop Error message has anything to do with D?
Do you have two physical drives or a drive divided into two partitions?
If D has bad sectors you need to monitor the drive regularly and you
continue to get more each time you check you should replace the drive.

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.

Why was your computer reformatted last weekend?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

What is your computer make and model?

What is your Windows XP CD as it is described on the face of the CD?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Roman King]

Gerry,

Thanks. I will follow your suggestion.

I have two physically separated Western Digital hard drives.
In the beginning, I checkdisked C-drive. No problem.

Then, I started checkdisk on D-drive.
After completion, it prompted the error.

Regards,

Roman

 

[Roman King]

Hi Gerry,

I downloaded and checked Info and Health on both C and D drives.
All came out to be OK except one from C-drive..

(01) Raw Read Error Rate 200 1 51 0 Failed

Apparently, the error came from C-drive.
Could you please tell me what this means to me?
Should I get a new C-drive hard disk?

I am planning surface scanning later.

Regarding the reformatting matter, the fan of ATI Radeon 9800 failed.
Heat generated crashed my computer. Because of the crash, I re-formatted
after buying another
AT Radeon graphic card. This happened last week.

Regards,

Roman

 

[Roman King]

Gerry,

This is the exact copy of Health of C-drive;


HD Tune: WDC WD800JB-00CRA1 Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 200 1 51 0 Failed
(03) Spin Up Time 100 94 21 4050 Ok
(04) Start/Stop Count 98 98 40 2771 Ok
(05) Reallocated Sector Count 187 187 140 208 Ok
(07) Seek Error Rate 200 200 51 0 Ok
(09) Power On Hours Count 75 75 0 18603 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 98 98 0 2640 Ok
(C4) Reallocated Event Count 177 177 0 23 Ok
(C5) Current Pending Sector 200 200 0 4 Ok
(C6) Offline Uncorrectable 200 200 0 5 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 74 Ok
(C8) Write Error Rate 200 200 51 0 Ok

Power On Time : 18603
Health Status : Failed


It seems that I should buy a new disk.
Is there a way to fix this problem?

Roman

 

[Gerry]

Explanation of Raw Read Error Rate in link:
http://64.233.169.104/search?q=cach...tml+"Raw+Read+Error+Rate+"&hl=en&ct=clnk&cd=2

Another option is to run the Western Digital test utility
http://support.wdc.com/download/index.asp?cxml=n&pid=999&swid=3

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Roman King]

Gerry,

I downloaded WD Lifeguard Diagnosis program (DLGDIAG).
When opened the program, it prompted Failed in Smart status for C-drive..
I ran the extended test and confirmed that D drive is OK but C-drive failed.
The DLGDIAG allowed to repair the error.

After rebooting, I opened DLGDIAG again.
The screen still showed Failed in smart status for C-drive.
I thought that the error was repaired.

I ran DLGDIAG extended test again. This time, the test passed.

What do you think? Did it indeed repair the bad sector?

Roman

 

[Gerry]

How important is the data on your drive? Do you have a back up strategy.
Only you now what you stand to lose when it fails.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Roman King]

It does not have data butt programs with some data in My Documents.
I am thinking about buying a HD for this C-drive.
Thanks a lot.

Roman

 

[Roman King]

Dear Gerry,

I was concerned about the hard disk which failed in the diagnostic test.
The sick drive (80 GB) was subjected to deletion of the partition and
reformatted. What I found was that a 20 GB sector was easily reformatted.
The rest could not be formatted (probably due to too many bad sectors)

I named a drive letter C to the reformatted 20GB section. Can I use this
hard disk as the main, C-partition safely? So long as the bad 60GB
sections remains Unallocated, I thought it may be OK. But I would like hear
from experts. Roman

 

[Gerry]

I would buy one reasonable sized hard drive and not risk using a failing
drive.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Roman King]

You are quiet right.
I already bought a 160 WD HD and replaced.
Thanks for your advise.

Rorman.