Help with Runtime error when opening Internet Explorer.

[ECLiPSE 2002]

My daughter just activated her PC that has been idle for some time
and signed on for Verzon DSL. Microsoft successfully ran through
multiple updates. However she has encountered a problem.

She gets an error message when I click Internet Explorer. Cannot get
on the internet from there. She does get email via Outlook Express
however.
Here is the error message she gets:

Microsoft visual C++ Runtime Library
Runtime Error
Program:C:\Program Files\internetexplorer\iexplore.exe
This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information.

Can someone provide insight or assistance with this problem?

Thanks,

Frank

 

[Vincenzo Di Russo [MVP]]

My daughter just activated her PC that has been idle for some time
and signed on for Verzon DSL. Microsoft successfully ran through
multiple updates. However she has encountered a problem.

She gets an error message when I click Internet Explorer. Cannot get
on the internet from there. She does get email via Outlook Express
however.
Here is the error message she gets:

Microsoft visual C++ Runtime Library
Runtime Error
Program:C:\Program Files\internetexplorer\iexplore.exe
This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information.

Can someone provide insight or assistance with this problem?

Thanks,

Frank

Try uninstalling the Google Toolbar via Control Panel -> Add/Remove
programs.

 

[ECLiPSE 2002]

Your suggestion worked - thanks a lot Vincenzo.

 

[Vincenzo Di Russo [MVP]]

Your suggestion worked - thanks a lot Vincenzo.

YW. Glad to help and thanks for the feedback.

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My Blog: http://blogs.dotnethell.it/vincent/
My Home: