Help with .net runtime libraries msvcr71.dll

[Guest]

Hi!

I have an application developed using VC++.NET 2003. Up until now, it's
worked fine for my users. However, I just got a tech support request
yesterday from someone who can't get the program to start. The error was
this:

Fault, The File MSVCR71.DLL was not found!

I did some searching, and found that on MSDN, it states NOT to assume that
file is on the user's computer, but to redistribute the file with your
application. I did not do that. So, I sent the dll to the customer and
asked them to put the file into the application's directory. Now, there is a
different error:

Runtime Error!
R 6029.
This application cannot run using the active version of the Microsoft.NET
Runtime. Please contact the applications'support team for more information.

The customer is using Windows 98SE and says that they have installed .NET
1.1 on the computer.

What should I try next? Any ideas?

Thanks!

 

[shahaf_ellis]

MSVCR71.DLL is needs to run a VC7 application. Not quite sure that it's
a stand-alone file, so part of the problem could be that you have not
also delivered the client the additional dependencies. And with a
customer on Win98, I am not quite sure that you will be able to easily
get your .NET/VC7 application working.

Simon Ellis
http://www.AutoUpdatePlus.com
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