Help with missing DVD drive

[Guest]

Had my drive give me a "windows cannot detect device driver, maybe missing or
corrupt (code 39)" error message. Bought new CD/DVD drive, but gave me same
message. I do not show a CD drive on "MY COMPUTER, just, A, C and 4 removable
flash drives. Can anyone help?

 

[Patti MacLeod]

Hi sheffield251,

See if the information in this MSKB article helps you to resolve the
problem:

CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=314060
(please note that although the article references Easy CD Creator, there are
other third-party software packages that will cause the same "problem" to
occur).

If you don't want to manually edit the registry, you can d/load and run the
registry patch that is available here:
http://aumha.org/win5/a/xpcd.php#problems
(look at the second "problem")



Regards,