Help with Form

M

MichaelN

Is there anyone out there that can help me with a form that doesn't
work. I get the following error:

FrontPage Error.
User: please report details to this site's webmaster.

Webmaster: please see the server's system log for more details.

I contacted my webmaster, SBCGlobal.net, but they couldn't help cause
they say it's a fronpage issue. Any help would be much appreciated. My
web site is located at:

http://www.thedancindj.com/feedback.htm
 
T

Thomas A. Rowe

How did you create this form and how did it get on the server?

Did you create this form locally in a open web / site, meaning the you use File Menu | Open Web /
Site before you created the form?

Did you use File Menu | Publish Web / Site and enter http://www.yourdomainname.com to publish the
site to the live/remote server?
--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
?

=?Windows-1252?Q?Rob_Giordano_\=28Crash_Gordon=AE\

Thomas,

What does this mean:?

....webbot bot="SaveResults" u-file="unsaved:///_private/feedback.txt" s-format="TEXT/TSV" s-label-fields="TRUE

I don't think I've ever seen "unsaved:///..." before.

?

R.
 
T

Thomas A. Rowe

I have never seen that in a page on the web, and that is most likely the problem, but I need answers
to my questions.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================

Thomas,

What does this mean:?

....webbot bot="SaveResults" u-file="unsaved:///_private/feedback.txt" s-format="TEXT/TSV"
s-label-fields="TRUE

I don't think I've ever seen "unsaved:///..." before.

?

R.
 
M

MichaelN

The form was on a template I bought. I made a few changes in the
wording of the form. When I first created, yes I did go to File/ Open
Web/Site. Publishing is done File/Publish Site in FP2003.
 
M

MichaelN

The form was on a template I bought. I made a few changes in the
wording of the form. When I first created, yes I did go to File/ Open
Web/Site. Publishing is done File/Publish Site in FP2003.
 
T

Thomas A. Rowe

Can you provide a URL to this form?

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
T

Thomas A. Rowe

Never mind posting the link.

You need to open the form up in FP directly on the live/remote site, then go to Form Properties, and
change the following:

unsaved:///_private/feedback.txt

to

_private/feedback.txt


--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
M

MichaelN

Can I not do that on my hard drive and then upload?

Just want to keep everything sychronized.
 
M

MichaelN

I made the changes, but that didn't work. The message I got was:

This form cannot be configured to send results via e-mail. The website
may be located at a disk based location, or on a server that has not
been configured to send e-mail. Contact your administrator or
internet service provider.
 
T

Thomas A. Rowe

Did you do this on the live/remote server or your local machine?

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
T

Thomas A. Rowe

You can always publish back to your local machine.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
T

Tom Pepper Willett

....and, once again, has the host configured the forms to email transport in
the extensions on the remote web site? Can't seem to get him to answer
this. Been working with him on the addins newsgroup.
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
| Did you do this on the live/remote server or your local machine?
|
| --
| ==============================================
| Thomas A. Rowe (Microsoft MVP - FrontPage)
| WebMaster Resources(tm)
|
| FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| ==============================================
| If you feel your current issue is a results of installing
| a Service Pack or security update, please contact
| Microsoft Product Support Services:
| http://support.microsoft.com
| If the problem can be shown to have been caused by a
| security update, then there is usually no charge for the call.
| ==============================================
|
| | >I made the changes, but that didn't work. The message I got was:
| >
| > This form cannot be configured to send results via e-mail. The website
| > may be located at a disk based location, or on a server that has not
| > been configured to send e-mail. Contact your administrator or
| > internet service provider.
| >
| >
| >
| >
| > On Thu, 28 Apr 2005 15:55:51 -0400, "Thomas A. Rowe" <[email protected]>
| > wrote:
| >
| >>Never mind posting the link.
| >>
| >>You need to open the form up in FP directly on the live/remote site,
then go to Form Properties,
| >>and
| >>change the following:
| >>
| >>unsaved:///_private/feedback.txt
| >>
| >>to
| >>
| >>_private/feedback.txt
| >
|
|
 
M

MichaelN

Yes, sorry, that was the first question I asked my web host. That's
when he said I had to paste his script on my form.
 
M

MichaelN

On both.

First, I went online and did it on the remote server, then I did it on
my local machine. Neither worked.
 
T

Tom Pepper Willett

Pasting script is not how it works.

The host must do it in the server extensions!!!!

HOW TO: Use Server-Side Settings to Use E-Mail Features on Forms With
FrontPage 2002
http://support.microsoft.com/default.aspx?scid=kb;en-us;305675

http://support.microsoft.com/?id=305675
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
| Yes, sorry, that was the first question I asked my web host. That's
| when he said I had to paste his script on my form.
|
|
| On Thu, 28 Apr 2005 17:15:14 -0500, "Tom Pepper Willett"
|
| >...and, once again, has the host configured the forms to email transport
in
| >the extensions on the remote web site? Can't seem to get him to answer
| >this. Been working with him on the addins newsgroup.
|
 
T

Thomas A. Rowe

Ok, locally it will not work unless you have SMTP server installed and the extensions have been
configure to process email and you are testing the form via http://localhost/filename.htm and your
ISP allows you to send email from a non-logged in application.

If you host told you to use a script, then they do not support the function of the FP extensions
being able to send email, and at which point it this is no longer a FP related issue. You will need
to work with your host on how to send email using the script they provided, however you will not
able to write to a file, like you would be able to do with FP, unless you learn how to code in
whatever language the script was written in.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
T

Tom Pepper Willett

Tom: I concur.

--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
| Ok, locally it will not work unless you have SMTP server installed and the
extensions have been
| configure to process email and you are testing the form via
http://localhost/filename.htm and your
| ISP allows you to send email from a non-logged in application.
|
| If you host told you to use a script, then they do not support the
function of the FP extensions
| being able to send email, and at which point it this is no longer a FP
related issue. You will need
| to work with your host on how to send email using the script they
provided, however you will not
| able to write to a file, like you would be able to do with FP, unless you
learn how to code in
| whatever language the script was written in.
|
| --
| ==============================================
| Thomas A. Rowe (Microsoft MVP - FrontPage)
| WebMaster Resources(tm)
|
| FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| ==============================================
| If you feel your current issue is a results of installing
| a Service Pack or security update, please contact
| Microsoft Product Support Services:
| http://support.microsoft.com
| If the problem can be shown to have been caused by a
| security update, then there is usually no charge for the call.
| ==============================================
|
| | > On both.
| >
| > First, I went online and did it on the remote server, then I did it on
| > my local machine. Neither worked.
| >
| > On Thu, 28 Apr 2005 17:08:33 -0400, "Thomas A. Rowe" <[email protected]>
| > wrote:
| >
| >>Did you do this on the live/remote server or your local machine?
| >
|
|
 
M

MichaelN

He said they do not support e-mail through a FP form, and that
therefore is was a Microsoft issue and that I had to contact
Microsoft. He said I would have to use their own form, which I was
hoping not to do. I'll contact then again and see what they say.

thanks.
 

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