Help with drive locking up on Audio Streaming with Cool Edit Pro

[mark mark]

Hi,

I have Cool Edit Pro 2.1 loaded on my C drive, and the audio
files are on a separate D drive. After editing for a while, the D
drive says 'device not ready' and I get a bluescreen.
I can go into the Windows Explorer and click on the directory
tree, and some of the tree branches will open, and some will
give the 'retry' error. If I try to run Norton from Windows,
I get a 'drive is not configured correctly' and it cannot scan
the D drive.

After shutting down and waiting a few hours, I reboot and everything is
fine.
Norton does its little 'scantest' and the D drive is back again.
This never happened until I started streaming audio from the drive.
This only seems to happen after I have been editing for an hour or so.
---
What I am wondering is, and hopefully someone will have a clue:

a. Is this a temperature issue with the drive? It passes the Norton tests
fine. If it is a temperature issue, can I fix it somehow? I have a fairly
large Antec case that has three fans in it. I have 4 drives in the case.
There is a drive selector with three boot drives, and then the big
D data drive is below them. I think all of them spin up even though
you can only boot to one of the three at a time.

b. Does Cool Edit have a history of a 'lockup' bug? Would the adobe
auditon upgrade fix it perhaps?

c. If the drive simply cannot handle the work, I have a Western Digital
USB 2.0 drive and a 2.0 port. Is that considered fast enough for audio?

 

[Arny Krueger]

Hi,

I have Cool Edit Pro 2.1 loaded on my C drive, and the audio
files are on a separate D drive. After editing for a while, the D
drive says 'device not ready' and I get a bluescreen.

It's a sick drive. At current pricing there is no excuse not to replace it,
if your data is worth anything.

I can go into the Windows Explorer and click on the directory
tree, and some of the tree branches will open, and some will
give the 'retry' error.

Gaak! Put the drive out of its misery. Get any data that's worth a nickel
off of it!

If I try to run Norton from Windows,
I get a 'drive is not configured correctly' and it cannot scan
the D drive.

The drive is probably locked up internally.

After shutting down and waiting a few hours, I reboot and everything
is fine.

So you like playing Russian roulette with your data?

Norton does its little 'scantest' and the D drive is back again.
This never happened until I started streaming audio from the drive.

How you use the drive should never make it lock up.

BTW, what you do mean, "streaming audio?" Is it part of some kind of an
online file server?

This only seems to happen after I have been editing for an hour or so.

Shouldn't be a problem.

What I am wondering is, and hopefully someone will have a clue:

Sick drive!

a. Is this a temperature issue with the drive?

How hot is the drive? Uncomfortable to the touch?

It passes the Norton
tests fine. If it is a temperature issue, can I fix it somehow?

Keep it cool! Have free space around the drive with air flowing through it.

I have a fairly large Antec case that has three fans in it. I have 4
drives in the case. There is a drive selector with three boot drives,
and then the big D data drive is below them. I think all of them spin
up even though you can only boot to one of the three at a time.

If the power is hooked up to them, the drives will spin.

b. Does Cool Edit have a history of a 'lockup' bug? Would the adobe
Audition upgrade fix it perhaps?

No and no.

c. If the drive simply cannot handle the work, I have a Western
Digital USB 2.0 drive and a 2.0 port. Is that considered fast enough
for audio?
Yes.


I'm using Win98, 512 RAM, IBM drives [these are not the bad GXP's,
however you never know I guess]

Drives aren't supposed to lock up under stress.

 

[Andy Eng]

It's a sick drive. At current pricing there is no excuse not to replace it,
if your data is worth anything.


Gaak! Put the drive out of its misery. Get any data that's worth a nickel
off of it!

Mark - I've had a power supply fan quit which showed up with an
increase of disk errors. Replaced the power supply (w/ fan) and the
hard disk error rates cleared.

Good luck,
Andy

 

[mark mark]

I do have a backup USB drive, but thanks for reminding me.

Mark - I've had a power supply fan quit which showed up with an
increase of disk errors. Replaced the power supply (w/ fan) and the
hard disk error rates cleared.

Good luck,
Andy

Ok this sounds like a similar problem, thanks.
I discovered that all the drives are in the bottom half of the case, near
the front, which has a 'grill'
for air to pass thru. There are only two fans in the back, plus the power
supply has a fan.
I found a small 6" fan for about 10$ to stand up directly in front of the
grill and blow
fresh air into the case. That will generate a lot more air movement than the
little fans
in the back of the case can pull on their own. Plus it is a very easy fan to
install.

I've never had any problems with this drive before, until I started doing
multi-tracks
with cool edit. I think it is just overheating and then getting a write
error. If the fan
fixes it and the problem does not occur again I'll post about it.

Mark

 

[JAD]

Mark,

Is DMA enabled in the device manager under 'disk drives'.

Have you enabled UDMA /ATA100 from the CMOS setup? set to AUTO?

Have you set any 'unusual' performance settings for the harddrives or
the IDE.

e.g. IDE block prefetch or something along those lines?

Streaming to me is when your downloading and then listening to the
stream. You are referring to 'just' editing of a file already on the
HARDDRIVE right? What type of files? midi -WAV -mp3- WMA?

'D' drive is the external USB? No? is it a western digital? run the
diagnostic program from the utilities disk. No disk?


http://support.wdc.com/download/index.asp

maxtor?

http://www.maxtor.com/en/support/downloads/powermax.htm


HTH,
Joe

 

[JAD]

Norton does its little 'scantest' and the D drive is back again


Get rid of.. or disable all things NORTON while trying to be
productive on your rig.

 

[mark mark]

[...]

It's a sick drive. At current pricing there is no excuse not to replace it,
if your data is worth anything.

I can go into the Windows Explorer and click on the directory
tree, and some of the tree branches will open, and some will

[...]

I do have a backup USB drive, but thanks for reminding me.

Mark - I've had a power supply fan quit which showed up with an
increase of disk errors. Replaced the power supply (w/ fan) and the
hard disk error rates cleared.

Good luck,
Andy

Ok this sounds like a similar problem, thanks. [...]

I've never had any problems with this drive before, until I started doing
multi-tracks
with cool edit. I think it is just overheating and then getting a write
error. If the fan
fixes it and the problem does not occur again I'll post about it.

Mark

[...]


Well the drive did not pass the 'drive fitness test' and the error code
said that it was doomed. So I have replaced it. This drive was
stacked on top of a few other drives, and although there was space
between the drives, there were only two fans in the back of the
case, and none in the front. So I think that the lifespan of the drive
was shortened by possible abnormal heat buildup. I found a
Maxtor 250gig for $150 on sale and used the MaxtorBlast
to partition and format it--fairly easy to use. I'll just cross my
fingers on the Maxtor.

Mark