Help with blue screen of death

  • Thread starter Thread starter Ara Kotchian
  • Start date Start date
A

Ara Kotchian

I really hope someone can help me.

I keep getting the blue screen of death. I can turn on my machine and just
leave it there and it will crash. Sometimes it doesn't crash all day,
other times it crashes every 10 minutes. When I send the error report to
microsoft it says its a driver problem. To date I have not been able to
track down or isolate what driver is causing the problem. Microsoft has
been completely unhelpful and useless in trying to resolve this.

My machine is a 2.4 GHz Pentium with 1.5 gig ram, e-GeForce FX 5500
graphics card, and Soundblaster Audigy sound card. I have an ASUS
motherboard. I'm running Windows XP Home Addition with all the latest
service packs and updates.

Is there a tool or some way where I can find out which driver or drivers
are bad ? I really don't want to format the drives and re-install
everything. I did that already and nothing has changed. Since the problem
is intermittent its very difficult to figure out after which program or
hardware driver installation the crashing starts.

THERE HAS TO BE SOME WAY to get some sort of a file name or something, the
info in the BSOD is completely useless to me.

Please help

-AK
 
Hi

Could you please post the Stop Code from the BSOD?

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Hi, I am also getting this problem and am in need of a fix as I too do not
want to format my pc as I have already done so and still get the problem also
my programs and games crash aswell. Ive looked in the event viewer to try and
find the problem but theres no specific information there. My machine is a
pentium 4 3.06E Ghz, 1.5 gig of ram, ATI Radeon 9600xt 256mb graphics card
and soundblaster 4.1 digital soundcard I also have all the latest software,
driver and Windows XP updates. Ive spent a lot of hours trying to find any
information on the net to resolve the problem but have found nothing. Is
there anyway of correcting this problem or do I just give up now?
 
i have the same problem and i created a "print screen" of the error
report.can i sent it to someone who will help?
 
Hi

Could you please post the Stop Code from the BSOD?

here is the stop code

STOP: 0x0000000A (0x00000005, 0x00000002, 0x00000001, 0x804DC903)

at the top of the BSOD it says IRQL_NOT_LESS_OR_EQUAL but I remember
getting others as well.

thanks for any help.

-AK
 
Hi

Please try the following link to Jim Eshelman's web site - left hand
column(0A):

http://aumha.org/win5/kbestop.htm

How many other different BSODs are you getting? Too many and you may have
to try a 'Repair' install of XP. Other Stop Codes can be found in the left
hand column as well.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
What to do? Usually when you get the blue screens you are hosed,
occasionally you can repair. Or you can run in safe mode for a while
and if that works OK then it probably is a driver or software that
starts at boot time. You can download msconfig and use it to turn off
everything that starts at boot time. If that fixes the problem then try
turning things on slowly. Or you can uninstall updates or go back to an
old backup image from before. Or uninstall some software, or try to
remember what you did before the problem started and undo it. But
mostly you are just hosed and have to repair or reinstall.

Good luck.
IMF
 
guys, i know this thread has been quiet for a while, but if its any help now
i have been thru the same thing for months and think i've cracked it.

I too was getting repeated random bsod crashes. Microsoft's online crash
analysis site pointed me to possible driver problems as well as hardware
issues. After many clean XP reinstalls and hunting down drivers I realised
that it couldnt be a driver. My system would crash even with no third party
drivers or software installed. The frustration is teeth-grindingly annoying.
Even third party help sites could not help me pinpoint the exact problem,
although JIm Eshelmans helped the most by suggesting a hardware problem of
some sort. As a last resort before giving up and bining my laptop, I replaced
my RAM and so far, three days later...no crashes!!!

For seemingly random crashes, check your RAM. Both the Windows RAM tester
and the MemTest utilities failed to spot the RAM problem, even when run
overnight, so dont trust them. It might cost a few quid but it was worth it
in the end.
 
Hi,

Can you tell me where to find RAM testers. I have a similar situation (a
BSOD whenever I install Norton or McAfee antivirus) and would like to test my
RAM.

thanks.
 

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