Help: WIA and slow My Computer

[Yucca]

Hi,

Here's what I know about this issue:
Some update that has been released after september 2004 breaks WIA-support.
Opening of My Computer comes really slow, flashlight icon is shown when
My Computer is opened. This is very frustrating.

Microsoft has one solution fo this:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;819017

"Disable WIA-support"

Are they kidding? What kind of solution is that?

It's quite annoying too if WIA is disabled. You have manually enable and
start it every time when using scanner or downloading photos from
digital camera etc.
And I do this lot.

So I am asking, does anyone know better solution? One would be the
removation of buggy update that causes sympton. But what is that update?
There are tons of updates :S

Any better suggestions?


Best regards,
Yucca

 

[Danny]

Hi,

Here's what I know about this issue:
Some update that has been released after september 2004 breaks WIA-support.
Opening of My Computer comes really slow, flashlight icon is shown when
My Computer is opened. This is very frustrating.

Microsoft has one solution fo this:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;819017

"Disable WIA-support"

Are they kidding? What kind of solution is that?

It's quite annoying too if WIA is disabled. You have manually enable and
start it every time when using scanner or downloading photos from
digital camera etc.
And I do this lot.

So I am asking, does anyone know better solution? One would be the
removation of buggy update that causes sympton. But what is that update?
There are tons of updates :S

Any better suggestions?


Best regards,
Yucca

Hi Yucca,

I was curious about some environment factors.

1.What's your PC hardware specs (Processor, RAM, HDD Capacity
remaining, OS, Service Packs, etc.. )

2. Have you already verified that the problem is isolated to when you
boot windows with the service started? If you boot without wia service
enabled, how much faster is the boot?
If you actually notice a significant difference between the two
scenarios, try one more test: boot with the WIA service set to Started
and Automatic but without any peripherals attached.

I work with both usb and scsi scanners frequently and although I've
seen other symptoms with WIA (both good and some bad), the service
alone shouldn't impact the windows startup without a scanner or camera
attached.


~hope it helps...

Danny

 

[Jukka]

Hi Yucca,

I was curious about some environment factors.

1.What's your PC hardware specs (Processor, RAM, HDD Capacity
remaining, OS, Service Packs, etc.. )

- Epox 8RDA3 mainboard

-1GB DDR memory, 2x Kingston 166MHz (at dual channel, 334MHz)

-Athlon XP3000+ processor

-2x seagate HDD, both 60GB. Usage percent around 80%

-OS is XP pro, latest service pack and now latest updates (and one of
these updates causes or brings problem up)

-USB keyboard

-USB mouse

-USB joystick "CH fighter stick"

-USB throttle "CH pro throttle"

-USB pedals "CH pro pedals"

-USB Track-Ir 2 "head movement detector"

-USB printer hp laserjet 1010

-USB webcam, Logitech quickcam STX

-Canon A520 camera cable attached to USB (so I only plug other end to
camera when required)

-Nokia CA-42 cable attached to USB (like camera, I plug other end to the
phone when needed)

-2 active USB hubs

-Firewire scanner, Epson perfection 3200

2. Have you already verified that the problem is isolated to when you
boot windows with the service started? If you boot without wia service
enabled, how much faster is the boot?
If you actually notice a significant difference between the two
scenarios, try one more test: boot with the WIA service set to Started
and Automatic but without any peripherals attached.

Thanks for the tip. I haven't checked startup speed. But I have isolated
problem to WIA so far, but ofcourse all peripherals attached.

I work with both usb and scsi scanners frequently and although I've
seen other symptoms with WIA (both good and some bad), the service
alone shouldn't impact the windows startup without a scanner or camera
attached.

I'll do some testing, if I find something that conflicts with other devices.

Danny

Thank you!

Regards, Yucca