Help w/ Printing Properties

[Guest]

before i installed vista i was able to click print then properties so i could
change how i wanted it to print like fastdraft or print in black ink only now
i cant click the properties and i was wondering how i could get it to work.
thanks

 

[Cari \(MS-MVP\)]

Make and model of printer?

 

[Guest]

HP 2175 all in one

Make and model of printer?

 

[Cari \(MS-MVP\)]

HP say that it's an older printer and they are not going to write updated
drivers for it..... if you read the bottom paragraph:
http://h10025.www1.hp.com/ewfrf/wc/...8543&lc=en&cc=us&dlc=en&product=90809&lang=en

You might find that some of the advanced features are no longer available
when using this basic driver. You can upgrade to an HP product that is fully
compatible with Windows Vista if the advanced features are necessary.

They suggest you may wish to upgrade..... probably if you do, it might not
be another HP product.

 

[Hugh Wyn Griffith]

They suggest you may wish to upgrade..... probably if you do, it might not 
be another HP product.

I know how you feel but HP are not the only company behaving like this so
caveat emptor rules in these early days.

 

[Hugh Wyn Griffith]

Before abandoning the machine I would certainly try uninstalling any HP
software for it and deleting the icon in Control Panel / Printers and
then installing the XP version software using

Compatibility mode and Run as Administrator

Find the setup file for installing the software package (if you are
using the CD that came with the A-I-O printer look for autorun.exe,
setup.exe or some other exe file in the root of the file tree) and
right mouse click on it. Select Properties / Compatibility mode .... XP
with SP2 and Run as Administrator and OK your way out.

Then right mouse click again and select Run as Administrator and hope
for better luck.

Remember:

Have the USB cable unplugged from the PC and the printer and the
printer turned off while installing the software until [Finish] or
until it tells you to connect it up and turn it on.

Hold down the SHIFT key when you insert the CD until the drive stops
spinning so that it does not autorun. If you miss that EXIT the
installation as soon as it gives you the choice and try again.

If you don't have the CD for your printer then you can download the
file from the HP website at:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?
os=228&lc=en&cc=us&dlc=en&product=90809&lang=en

Note that there are a bunch of updates which you may want to apply.

If you don't have a broadband connection you can order a CD on that
page too.

 

[Guest]

so theres no print properties because I upgraded from xp to vista?

 

[Hugh Wyn Griffith]

"Hugh Wyn Griffith" wrote:

No that was Cari who posted that.

so theres no print properties because I upgraded from xp to vista?

Well Yes and No <g>

The basic reason may be because to get VISTA out on the streets HP
provided to Microsoft a very basic driver for some of its printers to
be included in VISTA with a view to providing fully featured software
later.

But "Yes", if you had not gone to VISTA you would not have had the
problem if the fully featured driver was available for your printer and
version of Windows.