Help! Virus removal

[vic]

I overheard part of a conversation concerning virus removal on an XP Dell.
Went something like this.....
"They couldn't get the virus off my hard drive, so they finally took all my
files off , removed the virus, and restored the files, and now it works
great...."

Never heard that one before, so...my question is....How did they do that?
Thanks guyz!
V



--
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"There's a lot to be said for reincarnation.
Just think... Next time I could get it right"

*******************************************

 

[David H. Lipman]

From: "vic" <[email protected]>

| I overheard part of a conversation concerning virus removal on an XP Dell.
| Went something like this.....
| "They couldn't get the virus off my hard drive, so they finally took all my
| files off , removed the virus, and restored the files, and now it works
| great...."
|
| Never heard that one before, so...my question is....How did they do that?
| Thanks guyz!
| V
|

Probably copied out the "C:\Documents and Settings\User" profile to media or created a
Ghost image of the PC.

The PC was then wiped, the OS was re-installed (and apps., updates, etc) and the data was
subsequently restored.

 

[vic]

It was my understanding that everything including the OS was lifted from the
HD and replaced together after the virus files were removed. Wouldn't a
ghost image contain any bad files that were on the HD? Confused here. Thanks
for taking time to answer. I really appreciate it.
V

 

[David H. Lipman]

From: "vic" <[email protected]>

| It was my understanding that everything including the OS was lifted from the
| HD and replaced together after the virus files were removed. Wouldn't a
| ghost image contain any bad files that were on the HD? Confused here. Thanks
| for taking time to answer. I really appreciate it.
| V


Yes, Ghost catches everyting including the hard disk formatting scheme.

To truly understand what was doen, one needs direct information not third party hearsay.
Without that there can only be conjecture.

 

[vic]

Thanks again! I guess I should have paid more attention.
V