Help & Support Center

[Glenn]

I had to install XP Pro on a new Hard drive everything went smooth but
now when i open Help & support it does not connect to the Internet to
update Have checked the Firewall to make sure that the program is
allowed to connect it is but I get the message "start the new
connection wizard to connect to an ISP" any help that can be offered is
gratefully appreciated
Glenn

 

[Ramesh, MS-MVP]

Suggestions:

Windows XP Internet Programs Cannot Connect to the Internet Through
Broadband Connection:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307164&FR=1&PA=1&SD=HSCH

Help and Support Center Does Not Automatically Connect to the Internet:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315955&FR=1&PA=1&SD=HSCH

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/f36ffbdc09ef402b

Note from Simon, a newsgroup poster:

<Q>
Got it working by doing the following:

Open Control Panel - > Internet Options - > Advanced TAB - > HTTP 1.1
settings. Unselect Use HTTP 1.1 and Use HTTP 1.1 through proxy
connections. Select OK. Open Help and Support and Did You Know? will now
update.
</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I had to install XP Pro on a new Hard drive everything went smooth but
now when i open Help & support it does not connect to the Internet to
update Have checked the Firewall to make sure that the program is
allowed to connect it is but I get the message "start the new
connection wizard to connect to an ISP" any help that can be offered is
gratefully appreciated
Glenn

 

[Glenn]

Suggestions:

Windows XP Internet Programs Cannot Connect to the Internet Through
Broadband Connection:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307164&FR=1&PA=1&SD=HSCH

Help and Support Center Does Not Automatically Connect to the Internet:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315955&FR=1&PA=1&SD=HSCH

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/f36ffbdc09ef402b

Note from Simon, a newsgroup poster:

<Q>
Got it working by doing the following:

Open Control Panel - > Internet Options - > Advanced TAB - > HTTP 1.1
settings. Unselect Use HTTP 1.1 and Use HTTP 1.1 through proxy
connections. Select OK. Open Help and Support and Did You Know? will now
update.
</Q>

Thank you for the quick response followed what Simon posted & now Help &
Support updates correctly
Thanks once again
Glenn

 

[Ramesh, MS-MVP]

Glad that helped, Glenn.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Suggestions:

Windows XP Internet Programs Cannot Connect to the Internet Through
Broadband Connection:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307164&FR=1&PA=1&SD=HSCH

Help and Support Center Does Not Automatically Connect to the Internet:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315955&FR=1&PA=1&SD=HSCH

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/f36ffbdc09ef402b

Note from Simon, a newsgroup poster:

<Q>
Got it working by doing the following:

Open Control Panel - > Internet Options - > Advanced TAB - > HTTP 1.1
settings. Unselect Use HTTP 1.1 and Use HTTP 1.1 through proxy
connections. Select OK. Open Help and Support and Did You Know? will
now
update.
</Q>

Thank you for the quick response followed what Simon posted & now Help &
Support updates correctly
Thanks once again
Glenn