Help and Support Center not recognizing my internet connection

[Guest]

When I click onto the Help and Support Center, down where it says"Latest News", it says that I don't not have an internet connection and that I need to start to New Connection Wizard. But I already have and internet connection and in fact I am connected to the internet when this happens

 

[roger]

Hi Paula,

To reinstall help and support

Copy and paste the following lines in a Start > Run prompt:

rundll32.exe advpack.dll,LaunchINFSection
%systemroot%\inf\pchealth.inf

The routine will ask for the Windows XP CD, alternatively, try to
point it to the System32\dllcache folder and the
ServicePackFiles\i386 folder.

Or

To reinstall Help and Support:
http://www.kellys-korner-xp.com/top10faqs.htm

Hope this helps.

 

[noone]

Help and Support will not show "latest news" or display any knowledgebase
search results; it says "you are not connected to the internet" when you
are:

Do you have GetRight installed? go into getright options and UNCHECK "IE
6 click monitoring" and the above functions should return.

see here for more:

http://www.getright.com/xp_help.html