HELP scanpst.exe fails



Outlook 2000 fails to open and recommends running the
inbox repair tool. When running the tool it fails and
gives the following error message:

An error has occurred which caused the scan to stop. No
changes have been made to the scanned file.

The .pst file is 1.96 GB. The mail is downaloaded from our
ISP, so it resides only on the .pst. We need to resolve
this problem ASAP. PLEASE HELP!

Thanks in advance,


Jocelyn Fiorello [MVP - Outlook]

Your .PST file is dangerously close to the 2GB limit. If scanpst.exe isn't
working, you may need to use the crop tool. Look here for the information
you need to hopefully recover at least some of your data:

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***



Thanks for the advice. I tried editing the .pst with a hex
editor as indicated here:

I then ran scanpst.exe again and successfully repaired the
file. I did not have to use the crop tool. The user is now
cleaning up the email to reduce the amount. I'll then
setup an archive schedule to keep it at a manageable size.
The slipstick site is great - excellent advice and
infromation. I even pulled out my old sliderule and used

Thanks again,


Jocelyn Fiorello [MVP - Outlook]

Glad you got it working :)

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***



Oct 26, 2008
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You can use Inbox Repair tool which is used to repair corrupted file of pst.
To run Inbox repair tool fallow the steps:

1. Click on start goes to the search then click on files or folders option.
2. In search box type scanpst.exe.
3. Double click on the scanpst.exe file to open the inbox repair tool.
4. Then enter the location of Pst file and its name or browse it for the path.
5. Then start to repair.

This way you can repair your pst file. But if your file is badly damaged you
may not able to repair it. At that time you can use some software.
You can try a tool called [FONT=‘v‘Ì]Advanced Outlook Repair [/FONT]to repair your PST file. It is a powerful tool to recover messages,
folders and other objects from corrupt or damaged Microsoft Outlook PST files.


Dear Emjay, the problem you have is a common issue for such outlook versionusers. Your PST file size is almost about 2 GB (i.e. 1.96 GB) which causesthe failure of your scanpst.exe tool and causes scanpst error. As you has described that you depend upon your pst file, which means that you must recover the pst file data. Here a pst repair tool is suggested which can easily repair the large corrupted pst files. The best part of the tool is that you can easily split your large outlook 2000 pst file with the tool available,


Hi, moose just want to know whether Outlook PST repair tool is able to repair and recover password protected pst files.


Hi Emjay, if you are experiencing error in outlook and want to fix it easily, you can use third party tool.

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