sharkey said:
I recentley reinstalled my computer since i did the
windows critical Updates all other updates for window xp
and driver updates, my coputer crashes fairly often is
there something i can do to solve this problem?
Hi, Sharkey. Unfortunately, this isn't enough information for us to help
you. You could try uninstalling all the critical updates and then
installing them one at a time, testing to see how the machine behaves
after each update. Yes, it will take a while but there really is no
substitute for methodical testing. However, your problems could be
caused by other factors - viruses, spyware, overheating, failing
hardware. There's just no way to tell from your post. Here are my
generic troubleshooting steps for both software and hardware:
A. For software issues - 1) scan with current antivirus ("current"
means a version not earlier than 2002 but using updated virus
definitions); 2) remove spyware with Spybot Search & Destroy
(
www.security.kolla.de) and Ad-aware (
www.lavasoftusa.com). Be sure to
update these programs before running, and it is a good idea to do
virus/spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from starting
with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info - 5) look in
Event Viewer for clues.
B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).
If you'd like more help, then please repost. Include more details about
your system, any error messages, and what you've already done to
troubleshoot the problem.
Good luck,
Malke
