Help Please!

[Guest]

Last week my granddaughter downloaded a program on my computer and since then
I can not access Internet Explorer. I have tried uninstalling it and get a
message that my Windows Instaoo Program is missing. When I try to download
anything from the Microsoft website, I am told they cannont validate my copy
of windows. This is the same copy that was on this computer when I purchased
it. I am about to lose my mind trying to get this corrected. Can anyone
help with this?

 

[Ork .]

A:
There are other browsers than IE..
Firefox, Flock..are good.

B:
Can you connect to the internet..

C.
Call Microsoft and get your OS verified, many people have.

 

[SingaporeWebDesign]

Hello,

What is the brand of the computer?

Is there a Windows XP Product Key sticker affixed on the case?

If not, you might really have a pirated version.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[WTC]

This would be a perfect time to use Windows XP System Restore. Choose a date
before your grand daughter downloaded and installed the program.

How to restore the operating system to a previous state in Windows XP
http://support.microsoft.com/kb/306084

Also you should have your grand daughter set up as a Limited User to help
prevent issues like this in the future.

How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783

Here is an article that will explain what users can do in Windows XP.

Types of user accounts
http://www.microsoft.com/resources/...oddocs/en-us/ua_c_account_types.mspx?mfr=true