Help please.

[Guest]

Whenever i try to get online... i would normally click on the internet icon
to get into my homepage... now it's just freezes up on me. So i click on my
messenger to get into MSN hompage to do the searching there. Then when i go
to the page that was searched and log in... it freezes up again. Please help.

Thank you in advance.

Warren.

 

[Malke]

Whenever i try to get online... i would normally click on the internet
icon
to get into my homepage... now it's just freezes up on me. So i click
on my
messenger to get into MSN hompage to do the searching there. Then
when i go
to the page that was searched and log in... it freezes up again.
Please help.

Thank you in advance.

Warren.

What is the virus/malware status of the computer? Be sure it is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[Chuck]

Whenever i try to get online... i would normally click on the internet icon
to get into my homepage... now it's just freezes up on me. So i click on my
messenger to get into MSN hompage to do the searching there. Then when i go
to the page that was searched and log in... it freezes up again. Please help.

Thank you in advance.

Warren.

Warren,

We'd be glad to help you, but you'll need to provide us somewhere to start.
# How is your network setup?
# What was changed, immediately before it stopped working?
# What exactly is the computer doing when it "freezes up" on you?
# Any error messages or other diagnostics? Event Viewer?

Do some reading please, and report back.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
<http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html>
http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html