Help / Patch 835732 is killing my Win2k machine

[Carl]

Hi...

Daughter's computer is on W2K, infected with Sasser. MS
fix page says to download and install 835732, which we
have done, and now the login takes 10 minutes to arrive
after reboot -- this clearly is one machine that is
affected by the problem MS acknowledges in another
bulletin. But it's a required patch to stop future
infections by Sasser, so I'm in a catch-22.

If you have any ideas, please email me directly.

Thanks
cp

 

[Steven L Umbach]

Hi Carl.

You did not mention if you did or did not, but you need to remove the virus also. You
might want to try the McAfee Stinger tool that is a free download shown at the link
below.

http://vil.nai.com/vil/stinger/

Your best solution may be to reinstall the operating system to a formatted hard drive
partition where the operating system lives, which you can do booting from the install
cdrom. Be sure to backup her needed data first [burn to cdrom/dvd or copy to another
hard drive partition ] including the user profile under documents and settings,
export internet favorites, and document tcp/ip and mail account settings if you do
not know what they are otherwise. --- Steve