Help: Outlook adds spaces to e-mail addresses!

L

Leigh Heydon

Dear All,

I am using Outlook 2000 SP3 in IMO.

When I reply to an e-mail, Outlook sometimes adds spaces to the address
of the recipient of the reply. Because I add all senders to my address
book automatically, the compose window only shows the name of the
person, rather than the raw e-mail address. So I have unintentionally
been sending replies to invalid addresses and, worse still, for some
reason they do NOT even return bounce messages. So who knows how many
messages I have sent that have vanished, and I have assumed the
recipient is ignoring them.

An example is: (e-mail address removed)

Becomes: Someone@Internet. Com

1. Does anyone know why Outlook might be doing this, and a possible
fix?!

2. In the meantime, what are the wildcards to do a search in my Sent
Items folder for 'To' fields containing a space in the e-mail address?
I want to search the addresses only, not the name part (which often
contains valid spaces).

3. As a temporary workaround, can I force Outlook to always display the
e-mail address in the 'To' field of a message I am composing, rather
than showing it as a name if a matching name exists in my addressbook?

Actually, I've just examined this further and worked out more
specifically what I think is happening:

1. I send a message to (e-mail address removed) for the first time ever.

2. Outlook automatically adds this person to my addressbook (which I
like). But if there is no name value (eg: John Smith
<[email protected]>) in the e-mail address and instead is just
(e-mail address removed) (which is how it would be if I'd typed their raw
address for the first time, OR they haven't configured their mail
program to add a name value, rather just use their e-mail address
itself as the name), then Outlook tries to extrapolate a name for the
addressbook entry, based on the raw e-mail address. So based on the
position of full stops (periods) or something, it creates an
addressbook entry with:

First name: Someone@Internet
Second name: .Com
E-mail: (e-mail address removed)

3. Note that the e-mail address is still CORRECT at this point (I've
double-checked this).

4. But when I then select this contact as a recipient of a message, for
some reason Outlook IGNORES the 'e-mail address' field and instead
inserts the name (first + second), which is obviously not a valid
e-mail address.

5. Even worse, because Outlook normally converts a raw address you type
in the 'To' field into the name if it finds a matching addressbook
entry, I don't even know that it has made the mistake (because even if
it WAS using the e-mail field correctly, it would still show a name
which I'd expect to be somewhat nonsensical if it had extracted it from
an address as per step 2).

I hope this makes sense, it's late as I type this.

Thanks in advance for any assistance, this is quite a serious problem
considering the potential for lost correspondence plus blissful
ignorance.

Leigh Heydon

_____________________________________________________________________

Leigh Heydon
E-mail: (e-mail address removed)
(remove the SPAMGUARD to reply)
_____________________________________________________________________
 
R

Russ Valentine [MVP-Outlook]

IMO did this. And it offered no ability for the user to configure the Email
Display As field.
I'm afraid you are overdue for an upgrade. IMO was dreadful.

However, the Display Name is cosmetic only. So there is more than this going
on. IMO handles replies fine. The rest of what you are describing I've never
seen reproduced. Why don't you just turn off the option for automatically
adding recipients to your Contacts if you think that's corrupting your
addresses?
 

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