Help - OL 2000 won't remember password.

[Fred Mau]

My Outlook 2000 won't remember my password, which makes it very annoying to
have to enter it every time I open Outlook.

I've tried checking the box "remember password" when the password prompt
comes up. I've tried checking the box "remember password" under
Tools>Services>Internet Email Properties>Servers>Incoming Mail Server.

I know it's not a function of my Internet mail server (comcast); this works
on my other machines.

I've also tried uninstalling and reinstalling Office2000, no luck.

Any Ideas ? Is there for instance a Registry key thats needs to be
changed/deleted ?

Thanks.

- FM -

 

[Nikki]

There have been several issues with passwords not being retained with
Outlook. Here are some of the known solutions:

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

For Outlook 2000 on Windows 2000:
(CW) http://support.microsoft.com/default.aspx?scid=kb;en-us;275465
(IMO) http://support.microsoft.com/default.aspx?scid=kb;en-us;259416

For all Outlook versions on Windows XP (note, this article is written for OE
but the solution applies to Outlook as well. Just ignore the parts that
refer to OE):
http://support.microsoft.com/default.aspx?scid=kb;en-us;264672

--
Nikki Peterson [MVP - Outlook]

My Outlook 2000 won't remember my password, which makes it very annoying to
have to enter it every time I open Outlook.

I've tried checking the box "remember password" when the password prompt
comes up. I've tried checking the box "remember password" under
Tools>Services>Internet Email Properties>Servers>Incoming Mail Server.

I know it's not a function of my Internet mail server (comcast); this works
on my other machines.

I've also tried uninstalling and reinstalling Office2000, no luck.

Any Ideas ? Is there for instance a Registry key thats needs to be
changed/deleted ?

Thanks.

- FM -