Help - Netshied Autoupdate not working

[Bill Stickers]

I am having problems with Autoupdate with Netshield, insofar as the
client machines will not perform scheduled update from locally stored
DAT file.

OK. here is the problem I have

I can download DAT file from nai ftp site and save this on server to a
shared folder accesible to all clients.

Using the console I "point" all the clients to this folder.

If I then schedule the update to either a specific time or at startup
then it fails.

However, if I launch update in immediate mode it finds the DAT file and
updates fine.
Also, a scheduled update from the ftp site to any of the clients also
works.

Looking at the system event log (Applications) I find the message -
Error id: 4034 - The specified directory does not exist.

and the Netshield Activity log shows -

Update NT AUTHORITY\SYSTEM Locating installation and temp directories.
Update NT AUTHORITY\SYSTEM An unknown error occured while reading from
the remote system and the connection was dropped.

I am running s small network of one server (NT4 SP6) and 6 client
workstations (mix of win2k and XP). Netshield 4.03a with 5.1.00 Scan
engine

Any helpful advice would be welcome.

Thanks

Bill

 

[Ayatollah Yootweiss Al-Reddi]

I am having problems with Autoupdate with Netshield, insofar as the
client machines will not perform scheduled update from locally stored
DAT file.

If I then schedule the update to either a specific time or at startup
then it fails.

However, if I launch update in immediate mode it finds the DAT file and
updates fine.

At a guess, the scheduled update runs as a different user to
the immediate update, and it doesn't have enough rights.

 

[Bill Stickers]

At a guess, the scheduled update runs as a different user to
the immediate update, and it doesn't have enough rights.

Thanks for the thought Ayatollah, but from the same machine and with
same user login, immediate works, but scheduled doesn't.

Any further thoughts/ideas would be appreciated.

Thanks

Bill

 

[Ayatollah Yootweiss Al-Reddi]

Thanks for the thought Ayatollah, but from the same machine and with
same user login, immediate works, but scheduled doesn't.

Any further thoughts/ideas would be appreciated.

Thanks

Bill

Yebbut, I had a similar problem with a Perl script on a win2003
server, turned out when I ran it "on demand", it had the rights
of the user I logged in with, but when it ran scheduled, it had
the rights of some other user (whether I was logged in at the
time or not). Something in the logs ought to tell you what user
it was running as.