Lisa Nguyen said:
What do I do. My WindowsXP Pro *OEM shuts down
periodically every 20min to 1hr. Before automatically
shuting down, a window pops up stating that I should save
any unsaved programs and that the message was sent from
from NT authorization, or something along those lines.
On the same window, at the bottom, there is a 1:00 minute
counting down until shut down. My XP Pro was purchased
and install just yesterday.
What do I do. PLEASE HELP
Here's a message posted by Carey Frisch, MVP:
Apparently, your computer has an unwelcome visitor (VIRUS) known
as the WM32 Blaster/Lovsan WORM. It only takes a split second for
this WORM to infect your computer if a firewall is not enabled and you
have an active internet connection.
It entered the computer through the internet connection because the
"firewall" was not properly enabled and essential critical updates
were not installed from the Windows Update website. For instructions
on fixing the problem, visit:
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
Remove W32.MSBlast.Worm
http://www.kellys-korner-xp.com/xp_qr.htm#rpc
Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
If your computer is constantly attempting to shutdown
or reboot, quickly go to:
Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.
Then type: shutdown -a , and hit enter.
[Note that there is a space between shutdown and -a ]
This should halt the rebooting problem.
Then immediately turn-on Windows XP's built-in Firewall *[instructions
below]
Protect Your PC
http://www.microsoft.com/security/protect/default.asp
**** IMPORTANT ****
Visit this web site if you experience difficulty installing
Windows XP Security Patch 823980:
How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
[from Maureen again: To turn on the firewall, go into start button,
settings, control panel, network connections. Right-click your ISP
name, properties. Advanced tab. Put a check in the area for the
firewall, then okay. Very important since you will be infected again
if not protected.]
