G
Guest
I am using XP with Office 2003. I posted my question to the Word Discussion
Group and Office Discussion Group and was advised to post here for better
results. Here is my question/problem:
On my C drive, I changed the "Properties" of a few Excel and Word documents
to "Encrypt Data to Secure Contents" by right clicking on the desired file,
selecting properties, selecting advanced, selecting encrypt data to secure
contents. I copied those files from my C drive to an external NTFS formatted
drive. Shortly thereafter, my CPU hard drive crashed. I got a new
computer, connected the same external drive to the new machine and tried to
open those encrypted files, but cannot. The message I receive when
attempting to open the files is "Excel (or Word) cannot open (name of file
here). The document may be read only or encrypted." I cannot change the
file properties to remove the encryption. Are my files lost forever?
Group and Office Discussion Group and was advised to post here for better
results. Here is my question/problem:
On my C drive, I changed the "Properties" of a few Excel and Word documents
to "Encrypt Data to Secure Contents" by right clicking on the desired file,
selecting properties, selecting advanced, selecting encrypt data to secure
contents. I copied those files from my C drive to an external NTFS formatted
drive. Shortly thereafter, my CPU hard drive crashed. I got a new
computer, connected the same external drive to the new machine and tried to
open those encrypted files, but cannot. The message I receive when
attempting to open the files is "Excel (or Word) cannot open (name of file
here). The document may be read only or encrypted." I cannot change the
file properties to remove the encryption. Are my files lost forever?