Help! I can't get any sound! I've got errors with "Cthelper Mfc"

L

les

Hi, I have this brand new dell with a sound blaster
audigy. It's been working fine until yesterday, when i
tried plugging my headphones into the headphone jack and
the sound suddenly kicked out. I believe thats when it
first stopped working because thats when i first noticed
it. So i figured i had just jammed my headphones in to
hard and loosened the card, however, i tried tightening
the sound card and it did nothing. And everytime i start
up the computer it says gives me an illegal operation
message about "CTHelper MFC". Oh, and when i try to open
my volume control panel i get nothing but a blank window,
although when i turn up the volume using my keyboard i
can clearly hear the light static sound coming from my
speakers get louder.
 
B

Byte

CTHELPER is a background task that is a plug-in manager
for Creative drivers. It first appeared with Creative's
SoundBlaster Live and Audigy soundcards. The theory is
that 3rd party manufacturers can use the CTHELPER plug-in
interface to produce drivers, add-on features, and fixes
that will integrate with a tighter fit with Creative's
sound drivers and utilities. One of the very first uses
of this interface has been for InterVideo's WinDVD in the
shape of a fix called "WinDVDPatch" and, at the time of
writing 12-Jan-2003, there have not been other uses for
it yet.

Recommendation :
Given its purpose CTHELPER would normally be classified
as a "leave alone" background task. Unfortunately, as
with many other Creative background tasks in these pages,
there are often problems with CTHELPER. The most common
complaint is random excess CPU utilization, up to 100% !
We have also had complaints of PCs freezing when CTHELPER
is around, although that is probably also 100% CPU
utilization. Additionally, on PCs running Intel's
Pentium 4 Hyper-Threading CPUs, the sound stutters. In
short : CTHELPER is far more trouble than it is a help.
Disable with Starter.
You may want to contact Dell tech support before taking
any actions that could possibly void your warranty.
 

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