Help function executing automatically

[Guest]

When I am connected to the network the help function opens automatically on a
periodic basis. This happens in whatever application I am actively using at
the time. Without my prompting the help function opens as if I had selected
it from the help menu. If I am not connected to the network this does not
occur. Does anyone have any idea what might be causing this and how to turn
it off.

Thanks for any help.

Gary

 

[Ramesh, MS-MVP]

Gary,

I have no idea why this occurs, but I know there are some hcp protocol
vulnerabilities that may have caused this. This is just my thought. Anyway,
make sure that your system is updated by visiting Windows Update page and
installing all the critical updates.

Then, run these Malware cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Clean-up Windows Startup:
http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com