HELP! Can't boot up! Disk check getting stuck

[Guest]

Help me please! I just bought a Vista machine (new Presario laptop) about
three weeks ago. Vista's been fine, except for a few issues (mostly related
to iTunes). But last night, my computer did one of those Windows Explorer
errors. I restarted, and now I can't get it to boot up again!

Windows wants to do the automatic disk check ... black screen w/ white text;
"One of your disks needs to be checked for consistency....."

It gets stuck - says "CHKDSK is verifying files (stage 1 of 3)... 9 percent
complete (88301 of 98112 file records processed)

And there it stops. I can't do anything but power down by holding down the
power key for 5 seconds or so.

(BTW, when it tells me that I can cancel the CHKDSK by pressing any key
within the countdown, that doesn't work. It doesn't respond.)

HELP! What can I do?

 

[Guest]

OK nevermind. Crisis over for now. I did the F8 thing and was able to startup
in safe mode.

 

[Richard G. Harper]

I would contact your PC manufacturer and arrange to return the computer for
repair or replacement. A three-week old system should not have a sick hard
drive already.

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Richard G. Harper [MVP Shell/User] (e-mail address removed)
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