G
Guest
My laptop has broken.
Basically, when I turn it on, it loads normally, until XP seems to have
loaded, then it says "windows is starting up" with xp's usual blue
background, but then the screen changes to the old ERROR type screen, with a
dark blue background and white text which says:
A problem has been detected and windows has been shut down to prevent damage
to your computer.
BAD_POOL_CALLER
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is correctly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable any BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical information:
*** STOP: 0x000000c2 (0x00000043, 0xD0530000, 0x00000000, 0x00000000)
then after a few seconds, some more text appears beneath that:
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
Then the screen disappears after a split-second and the computer reloads
from the beginning. This appears to be a loop, as it just keeps doing this
over and over again. Safe mode and last known good configuration seem to make
no difference. I have installed no new hardware, software or drivers
recently, and nothing new is plugged in. The message just came up one day
when I turned the machine on. Help me please.
Basically, when I turn it on, it loads normally, until XP seems to have
loaded, then it says "windows is starting up" with xp's usual blue
background, but then the screen changes to the old ERROR type screen, with a
dark blue background and white text which says:
A problem has been detected and windows has been shut down to prevent damage
to your computer.
BAD_POOL_CALLER
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is correctly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable any BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical information:
*** STOP: 0x000000c2 (0x00000043, 0xD0530000, 0x00000000, 0x00000000)
then after a few seconds, some more text appears beneath that:
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
Then the screen disappears after a split-second and the computer reloads
from the beginning. This appears to be a loop, as it just keeps doing this
over and over again. Safe mode and last known good configuration seem to make
no difference. I have installed no new hardware, software or drivers
recently, and nothing new is plugged in. The message just came up one day
when I turned the machine on. Help me please.