Help and Support

[Joyce]

I have Windows xp home edition.....I cannot access help
and support in windows.....every time I try...I just
get "hour glass" then nothing.....is there a way to check
to see if this is installed or activated?
thanks

 

[Jake]

-----Original Message-----
I have Windows xp home edition.....I cannot access help
and support in windows.....every time I try...I just
get "hour glass" then nothing.....is there a way to check
to see if this is installed or activated?
thanks
.
Is your PC a Dell? If it is, contact Dell support at:

1-800-624-9896

 

[Julie]

-----Original Message-----
I have Windows xp home edition.....I cannot access help
and support in windows.....every time I try...I just
get "hour glass" then nothing.....is there a way to check
to see if this is installed or activated?
thanks
.
I had the very same problem and searched these

knowledge basis , came across a fellow that has very good
knowledge directed me to a site called WWW.DOUGKNOX.COM
a wonderful site all you do is go to the left side of
the page click on windowXPfix it than on the right
side all the way down you will see FIX XP HELP down
loadit and its fixed, so happy to finally have my program
back. Chances are you also installed the program called
EASYCLEANER as i did ... Good Luck

 

[Eddy]

-----Original Message-----

Hello!
To reinstall Help and Support: Go to
C:\Windows\inf\pchealth.inf. Right click and choose
install. Have your CD handy.

Note: The folder is hidden by default. Go to Start/Run and
type in: control folders. View: Show hidden files and
folders and uncheck Hide extensions for known file types

If it doesn't help go to Start/Run and type in: helpctr
-regserver.


with best wishes,
ssg
www.pronetworks.org
.
I have the same problem and Ihave tried the fixes as

suggested but with no success. Typing in "helpctr

 

[Taurarian]

http://www.kellys-korner-xp.com/top10faqs.htm

See why doesn't Help and Support Work

 

[Ed]

-----Original Message-----
http://www.kellys-korner-xp.com/top10faqs.htm

See why doesn't Help and Support Work





.

Thanks for the info but I've tried all the options
suggested on Kelly's Korner and DOUGKNOX.COM nothing they
suggest seems to resolve the problem. I think it is also
related to the problem that I cannot open System
Information. Any further ideas???

 

[PaulM]

Did you try line 221 here http://www.kellys-korner-xp.com/xp_tweaks.htm
Restore System Information (Msinfo32)

--

 

[Ed]

-----Original Message-----
Did you try line 221 here http://www.kellys-korner- xp.com/xp_tweaks.htm
Restore System Information (Msinfo32)

Tried it but still no sytem information. The version of
Msinfo32 installed "C:\Program Files\Common
Files\Microsoft Shared\MSINFO" is 5.1.2600.0.

I can run "msconfig" form the PCHEALTH directory.

Looking at the board it seems that a lot of people have
had the same problem but they don't seemto say whether
the suggested fixes work.

Thanks for the info anyway.