G
Guest
I have purchased 40Gig Western Digital hard drive two
years ago in CompUSA and for the past year I had a
problem with it. My computer would sometimes loose the
HDD or not be able to detect it at all. Last year I had
Win98 and sometimes if would freeze in mid operation and
show me a blue screen with " No C: Drive Found". Other
times the PC would not detect the HDD when it started.
When I powered on the PC, It would finish loading all the
ROMs AND RAM and then freeze on this screen:
Verifying DMI Pool Data...........
Boot from ATAPI CD-ROM:
Boot from ATAPI CD-ROM:
DISK BOOT FAILURE. Insert System Disk and Press ENTER
When either of the two messages appeared, the only way to
solve them has been completely cutting off the power and
then rebooting the HDD. If I simply clicked the restart
button or pressed Ctrl Alt Del two times, the system
would boot up to the second error message.
I was also unable to run ScanDisk on Advanced or Finish
the Defrag. In both cases it would report that some other
program must be writing to the HDD. I'm sure that that
was incorrect because I always closed (through Ctrl Alt
Del) all the programs except System Task and Defrag or
ScanDisk ( which ever one I was using at that time).
Then just recently I upgraded to WinXP since it seemed to
be more stable. That however was not the case. Windows
still sometimes freezes to this window:
Kerbe_Stack_inpage_error
***STOP: 0x000000 7710xC0000185, 0x0000185,0x00000000,
oxo5EB5000
Beginning dump of physical memory
Dumping physical memory to disk
If I simply restart the PC by pressing the restart button
on the case, the PC would boot up to the same error
message as in Win98 (windows at this stage should not
matter since the PC has not yet started lunching the OS
and was still searching for the drive to lunch it from).
I have downloaded some tools from your download section
and ran them when the error appeared. This what LifeGuard
Diagnostics for windows reported:
DLGDIAG 5.03-Data Lifeguard Diagnostics
NO DRIVE FOUND
Error/Status Code 0120
After quitting that and getting into DOS the HDD error
was also visible because of the following:
A:\>
A:\>C:\
Invalid drive specification
Obviously my computer was not able to cross from A drive
to C drive because it did not detect my C drive.
Concerning Defrag in WinXP, the process also never
finished and the whole computer always froze reporting
that the HDD was missing
To assist you with assisting me I have provided the
following specifications of my PC and HDD
PC stats:
CPU: Athlon 2100+
Motherboard: Soyo SY_K7V Dragon Plus!
Bios Version: 6.00PG
RAM: 768MB (3 sticks of 256mb of Kingstone PC2100)
HDD stats:
S/N: WMAAN1242286
P/N: WD400BB-00CLB0
Model: WD400BB-OCLB0
DATE 14Sep 2001
DCM: RRCHET2AH
WD Caviar
Drive Parameters LBS 78165860
Jumper Settings on 1-2 (Cable Select)
Thank you for your time and please reply soon.
Please do not suggest making sure that all the cable are
well secure. I can assure you they are since I have
checked them numerous times but the problem still
persists.
years ago in CompUSA and for the past year I had a
problem with it. My computer would sometimes loose the
HDD or not be able to detect it at all. Last year I had
Win98 and sometimes if would freeze in mid operation and
show me a blue screen with " No C: Drive Found". Other
times the PC would not detect the HDD when it started.
When I powered on the PC, It would finish loading all the
ROMs AND RAM and then freeze on this screen:
Verifying DMI Pool Data...........
Boot from ATAPI CD-ROM:
Boot from ATAPI CD-ROM:
DISK BOOT FAILURE. Insert System Disk and Press ENTER
When either of the two messages appeared, the only way to
solve them has been completely cutting off the power and
then rebooting the HDD. If I simply clicked the restart
button or pressed Ctrl Alt Del two times, the system
would boot up to the second error message.
I was also unable to run ScanDisk on Advanced or Finish
the Defrag. In both cases it would report that some other
program must be writing to the HDD. I'm sure that that
was incorrect because I always closed (through Ctrl Alt
Del) all the programs except System Task and Defrag or
ScanDisk ( which ever one I was using at that time).
Then just recently I upgraded to WinXP since it seemed to
be more stable. That however was not the case. Windows
still sometimes freezes to this window:
Kerbe_Stack_inpage_error
***STOP: 0x000000 7710xC0000185, 0x0000185,0x00000000,
oxo5EB5000
Beginning dump of physical memory
Dumping physical memory to disk
If I simply restart the PC by pressing the restart button
on the case, the PC would boot up to the same error
message as in Win98 (windows at this stage should not
matter since the PC has not yet started lunching the OS
and was still searching for the drive to lunch it from).
I have downloaded some tools from your download section
and ran them when the error appeared. This what LifeGuard
Diagnostics for windows reported:
DLGDIAG 5.03-Data Lifeguard Diagnostics
NO DRIVE FOUND
Error/Status Code 0120
After quitting that and getting into DOS the HDD error
was also visible because of the following:
A:\>
A:\>C:\
Invalid drive specification
Obviously my computer was not able to cross from A drive
to C drive because it did not detect my C drive.
Concerning Defrag in WinXP, the process also never
finished and the whole computer always froze reporting
that the HDD was missing
To assist you with assisting me I have provided the
following specifications of my PC and HDD
PC stats:
CPU: Athlon 2100+
Motherboard: Soyo SY_K7V Dragon Plus!
Bios Version: 6.00PG
RAM: 768MB (3 sticks of 256mb of Kingstone PC2100)
HDD stats:
S/N: WMAAN1242286
P/N: WD400BB-00CLB0
Model: WD400BB-OCLB0
DATE 14Sep 2001
DCM: RRCHET2AH
WD Caviar
Drive Parameters LBS 78165860
Jumper Settings on 1-2 (Cable Select)
Thank you for your time and please reply soon.
Please do not suggest making sure that all the cable are
well secure. I can assure you they are since I have
checked them numerous times but the problem still
persists.
