having prolems with downloading,java and cookies(even though they both are enab)

[kay]

i am trying to download netzero,when the prompt comes up
fo me to either open or save nothing happens when i click
either one,so the file doesn't download...when i go to the
netzero site it tells me to enable my cookies but they are
already enabled and it is the same thing when i try to
access my email account it talks about that the jave and
cookies are not enabled,so tell me what to to do...i can't
even download the latest explore

 

[Guest]

...when i go to the
netzero site it tells me to enable my cookies but they are
already enabled and it is the same thing when i try to
access my email account it talks about that the jave and
cookies are not enabled,so tell me what to to do...i can't
even download the latest explore

For the Java problem, check here:
http://n6hb.org/s-a/JAVA-ts.htm#ie_jvm

For the cookies problem, try resetting each of your security zones (or at
least the one that Netzero runs in) to Default Level, and go from there.

 

[Frank Saunders, MS-MVP IE/OE]

i am trying to download netzero,when the prompt comes up
fo me to either open or save nothing happens when i click
either one,so the file doesn't download...when i go to the
netzero site it tells me to enable my cookies but they are
already enabled and it is the same thing when i try to
access my email account it talks about that the jave and
cookies are not enabled,so tell me what to to do...i can't
even download the latest explore

How to Manage Cookies
http://support.microsoft.com/default.aspx?scid=kb;en-us;283185

Error Message: Your Web Browser Options Are Currently Set to Disable
Cookies...
http://support.microsoft.com/?kbid=814141
(check time, date, and time zone settings; you may need to re-enter per
this KB article)

Error Message: Not Accepting Cookies
http://support.microsoft.com/?kbid=175662

"You must enable Cookies..."
http://support.microsoft.com/?kbid=299331

Problems with Cookies
http://www.mvps.org/inetexplorer/answers.htm#cookies

Troubleshoot Secure Sites
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

Tools | Internet Options | Privacy
Click Edit.
Enter the site name.
Click Always Allow.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/