Having problems with "run" (dissappeared)

[Maxie]

Maxie wrote:
-

recently was told that the "task manager disable by the
administrator"
and the run icon dissapeared. I ran an ad adware se scan and it came
out with a critical error called lock out and repaired it and now i
can use task manager. But i still cannot use "run" or "newtask" can
anyone suggest what to do?
-

What does a scan with a current version (not earlier than 2004)
antivirus show? Make sure it is using updated definitions and do the
scan in Safe Mode. If you don't have any antivirus installed, then do
the initial scan with TrendMicro's Sysclean (instructions follow).
Then
get a full-featured av, install it, update it, and do a thorough scan
in Safe Mode.

TrendMicro's Sysclean is an extensive antivirus tool which has the
advantage of not needing to be installed. It requires two parts - the
scanning engine and the virus pattern files. Delete all Temporary and
Temporary Internet Files before running the program.

1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:

http://www.trendmicro.com/download/dcs.asp - Sysclean
http://www.trendmicro.com/download/pattern.asp - virus pattern files

The pattern files will be zipped - extract them with your unzipper
(like
WinZip) or if you have XP, you can just open the folder. You need to
put the extracted files in the Sysclean folder you made. For a more
automated way to get Sysclean, use Dave Lipman's Sysclean_FE from
http://www.ik-cs.com/got-a-virus.htm .

3. Restart your computer in Safe Mode. Get into Safe Mode by
repeatedly
tapping the F8 key as the computer is starting up to get to the proper
menu.
4. Go to the Sysclean folder you made and double-click on
sysclean.com.
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Thanks for the advice but ive scanned in safe mode with sophos
antivirus with the latest identification files and again wiht adware
but still no joy can you recommend anything else?

Thanks,
Maxie

 

[Malke]

Thanks for the advice but ive scanned in safe mode with sophos
antivirus with the latest identification files and again wiht adware
but still no joy can you recommend anything else?

Did you also run any scans for non-viral malware?
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If you are 100% sure the computer is completely clean, you can try
repairing system files with the System File Checker.

Start>Run>sfc /scannow [enter]

Have your Windows cd handy.

Malke